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froopy30 New user 23 Posts |
Good to hear all this positive stuff. I was realy pleased with Penguin in the past, but now I have a serious problem.
I returned a package, worth of 80dollars. After 2 month I wondered why I never heard from them again, and asked about my return. They told me that nothing had arrived. So I called DHL, and they confirmed the exact date to me, that the package was received by penguin. so I wrote again to penguin-magic with trackingnumber, and asked them for a solution. Until now, noone ever even replied to me. I realy don't know what to do now. |
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manipulator Veteran user Houston, Texas 319 Posts |
Mystical matthew, you got a good one!
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Failed Magician Inner circle Still working on the DL even after made 2100 Posts |
Quote:
On 2012-04-15 04:56, froopy30 wrote: I'm sorry to hear that. You should try to contact Acar, he is also a member in here. With a tracking number, your case is solid as it can't be altered by anyone. When they shipped me a faulty item, they will just replace it and even covered the shipping cost. I hope it will turn out well with yours as well.
Magic comes through perception. -HS
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rockmartian New user 82 Posts |
Quote:
On 2012-03-01 17:37, Mystical Matthew wrote: I so badly want to request penguin art on my next order.... |
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Jim Sparx Inner circle Far Out, Texas 1144 Posts |
I ordered a book a few days ago and they sent me an email with a link showing them packing the order. Book arrived today. How much better can it get?
Et tu, Spartacus?
https://fineartamerica.com/profiles/chispadeelpaso.html |
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Andre Hagen Inner circle 1432 Posts |
Quote:
On 2012-08-31 14:43, spartacus wrote: Penguin is the first place I go to for anything in magic and I had to smile when they sent me a video of them packing one of my shipments. Also treasure the Richard Osterlind Lecture I got from them. Penguin is very innovative and always great prices! Andre
Reality is merely an illusion, albeit a very persistent one - Albert Einstein
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Roland Choo Loyal user Singapore 226 Posts |
Anybody knows what has happened to Penguin website?
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Dougini Inner circle The Beautiful State Of Maine 7130 Posts |
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slowdini Regular user 122 Posts |
Penguin is the best. They get most of my magic dollars. Before I new where to buy from I looked at price. Theres always seem to be the lowest price. And great with the shipping. Class act.
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Zombie Magic Inner circle I went out for a beer and now have 8733 Posts |
I made an order on Thursday and it was here Saturday. Incredible. And it's always like that.
They have been my favorite magic shop for years. |
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gomerel Elite user 458 Posts |
All good to know. I guess I find their website kind of hard to navigate, or at least harder than others I go to.
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saysold1 Eternal Order Recovering Cafe addict with only 10794 Posts |
I LOVE PENGUIN MAGIC!!!!!!!
Creator of The SvenPad Supreme(R) line of aerospace level quality, made in the USA utility props. https://svenpads.com/
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Escape Artist New user 65 Posts |
Penguin is the first place I go to for purchasing anything in magic
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Dr. Eamon Inner circle ------------John Dream------------If you can Dream it, you can Do it! 1313 Posts |
I was a little surprised that Penguin did post my criticizing review of a video lecture that I bought. I knew it had to be approved first, so I thought it would never be published…
I was wrong! Penguin did publish my negative review, and they did not change a letter. Heads up for Penguin!!! John |
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thecardbutler New user Mexico City, Mexico 50 Posts |
Penguin all the way.
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crg123 New user 4 Posts |
Hi guys,
I don't intend to hijack this post but since it is answered, I wish to add another question. I reside in Ottawa and recently came across penguin website. I was just curious that since the deliveries come from the USA, do Canadians pay any custom duties or brokerage fees to Canada post/ other shipment agency while receiving the item? I ask this because maybe some of you have dealt with Penguin before and because I have paid import custom duties of 25$ (upon receipt) on some items I received from USA through DHL in the past. They refuse to deliver the package if you don't pay up. Have you had any such experience? Thanks, Chaitanya |
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lumagic New user 52 Posts |
I love Penguin magic for their penguin flat-pack (world-wide free shipping). I saved a lot of money on it. International shipping prices quite high
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Teyo New user New Brunswick, NJ 53 Posts |
Im a customer for life. What not to love
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Teyo New user New Brunswick, NJ 53 Posts |
I save a lot of money and their $50 or more free shipping.
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