Topic: December issue?

Message:

Posted by: todsky (Dec 9, 2015 01:19PM)

Haven't received my December issue yet. Anyone else still waiting on theirs?

Message:

Posted by: Jim Stan Magic Man (Dec 13, 2015 10:22PM)

Yep. Sent an email almost a week ago and no response.

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Posted by: todsky (Dec 14, 2015 05:45PM)

Strange. Anyone else?

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Posted by: The Mysterious One (Dec 15, 2015 01:03AM)

I received my December issue electronically on time. I am assuming you are talking about receiving a hard copy of the magazine via snail mail? In the US, the post office has been running very slow due to all of the holiday shipments. Last year, I didn't get my December 2014 copy of Magic for the month of December until the middle of the month. Good luck.

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Posted by: todsky (Dec 16, 2015 09:32AM)

I can understand delays, but I've sent two emails now and no reply.

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Posted by: The Mysterious One (Dec 16, 2015 10:21AM)

[quote]On Dec 16, 2015, todsky wrote:
I can understand delays, but I've sent two emails now and no reply. [/quote]

Todsky,

When I had an issue a year ago, I called. The number is (702) 798-0099. You will get a call tree. Choose Option #1 and you may get a live person in the Subscription department. I just called it and got a voicemail. I have left a message in the past and got a call back pretty quickly. If you want to discuss directly with Stan Allen, you can leave a message for him. He is Option #5 on the call tree.

Good luck to you..

Message:

Posted by: todsky (Dec 17, 2015 03:50PM)

I tried emailing subscriptions. I had sent a help department email with no reply. Soon after contacting the circulation department by email I received a reply. They said everything is backlogged at the post because of the Xmas rush. Should be here soon I hope. Recommendation: don't use the help email contact; nobody seems to reply to that. Or else call direct as Mysterious One suggested.