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Daoist New user Taipei, Taiwan 19 Posts |
I recently ordered Ellusionist's "Mercury" download. After reading reviews about it on the Café, it seemed like a interesting alternative to the Asher twist.
Unfortunately, I can't comment on the quality of the Mercury handling because the download will not work on my brand new, super-expensive computer. I've asked them for a credit to purchase the DVD, but I'm not very hopeful. We'll see. I'm not posting this to slam Ellusionist; as I said, I heard some positive reviews about Mercury. I'm just letting everyone know that there is the possibility of your Ellusionist download not working, and that DVD is perhaps a safer format.
I'm...I'm just not feeling STRONG right now...
Uri Geller, 1973, The Tonight Show Starring Johnny Carson |
tian_ci Elite user Knoxville, TN 477 Posts |
Did you contact Ellusionist? Their customer service is pretty good...
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bloodkin Special user 646 Posts |
I had a problem with a download once with them. They were on it immediately. Very impressive customer service.
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Kronos9326 Loyal user Toronto 229 Posts |
The download is dependant on DRM being installed on your machine properly, along with the most recent and up-to-date version of Media player being installed.
However, since there are a wide variety of machines and configurations that could cause issues that we've never heard of, there could always be issues playing your DRM content. That said, if you are unable to view the download, we'll credit the purchase and allow the credit to go towards the DVD and all you need to do it make up the different + shipping. David. |
Katterfel22 Regular user Greenville, NC 130 Posts |
I didn't so much have a problem with downloading the product I got from Revolution but having to enter the activation code when I watch the video is a little bit tedious.
Maybe I am missing some way of getting media player to remember the lisence. If so please let me know. Thanks in advance.
Cave ab homine unius libri - Latin epigram
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Bobby Forbes Inner circle virginia beach, VA. 1569 Posts |
The asher twist is the best. Why would you want an alternative. Is there something you don't like about it?
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Katterfel22 Regular user Greenville, NC 130 Posts |
Oops I meant the download that I got from Ellusionist which was Revolution. I like the the technique just fine. As to why I would want an alternative technique, variety an flexibility. Having another vanish that I am comfortable with gives me more options when creating an illusion.
What I have a problem with is the inability to watch the video at will. I mean if I can make a typo like the one in my post above using simple English, imagine what it's like when I am half asleep and trying to type in a long code.
Cave ab homine unius libri - Latin epigram
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Kronos9326 Loyal user Toronto 229 Posts |
Just cut and paste.
CTRL-C = cut CTRL-V = Paste. You don't have to enter anything.. just use the windows friendly features. David. |
Katterfel22 Regular user Greenville, NC 130 Posts |
Lol, Beleive it or not I tried that but it didn't seem to work. Might have something to do with me trying to paste it from my email account. I'll transfer the code to notepad and see if that fixes the problem. Btw, I'm very happy with Ellusionist service otherwise. Keep up the good work. And thanks for the response.
Cave ab homine unius libri - Latin epigram
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bradchristian New user 78 Posts |
Katterfel22,
The WMV player is a little funky with copy and paste. You have to actually use the keyboard function and not the mouse to copy and paste with. As David said above, use... CTRL-C = cut (from your email) CTRL-V = Paste (into the WMV player) It should be a pretty painless procedure. As for the top question, I hope this was handled swiftly. There's absolutely no problem with getting a DVD instead of the download if you are having trouble... our customer service will have you set up very quickly. Submit a support ticket and it will be answered within hours. All the best, Brad Christian
Brad Christian
http://www.ellusionist.com |
Daoist New user Taipei, Taiwan 19 Posts |
It's been a few weeks since I ordered the Mercury download from Ellusionist.
The day after I downloaded Mercury, I realized I could not play it and submitted a "ticket" requesting assistance. The next day I received an email with a suggestion. Unfortunately, their advice did not work for my computer. I then consulted with a local and reputable computer specialist, and they also were not able to get the download to play on my computer. Following David's advice above, I requested that the money I paid for the download be put toward purchasing the DVD. Again, the next day I received an email stating that this would not be a problem, and a few days later, I received the DVD. It's worth noting that I live in Asia and use Chinese Windows. It's also worth noting that using computers is not my specialty. The purpose of my original post was to say that DVD's are probably a safer and more reliable format than downloads. However, I'd like to add here that if your download does not work, Ellusionist has very fast and reliable customer service, and I appreciated their exchange policy. I certainly plan on buying products from Ellusionist again. Thank you all for your posts, in particular Brad and David. They were much appreciated. =)
I'm...I'm just not feeling STRONG right now...
Uri Geller, 1973, The Tonight Show Starring Johnny Carson |
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