I ordered both of Don Driver's DVDs from MagicPitch 3 weeks ago, they have been charged to my credit card (got the statement today), but, according to the website account information the order is still pending. All I can get at their phone number is a recorded message. I have left several messages and sent e-mails regarding the status of my order with no response. Any suggestions? Anybody had any experience with MagicPitch? I would have ordered from Don directly but it is my understanding that MagicPitch is handling all of his orders now.

Don has personally taken care of the situation. Thanks, Don. I would still be interested in any experience others have had with Magic Pitch.

I've ordered a few times from them, got some great cups a couple of years ago. Never had a problem. Seemed like a smooth honest operation. Surprising to me that you had an issue. I wonder what's up.

Same here ordrered both of dons dvds.have heard nothing from magic pitch after leaving emails and phone message to steve.will contact don driver and see if he can help.

Update left a message with don about an hour ago on his e mail. guess what he called back right away and said he would take care of it.now that's what I call service.I will be dealing with don driver directly from now on. GREAT GUY, TOP NOTCH SERVICE.THANK YOU DON