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M for Magic Special user 673 Posts |
Hi,
I just wanted to mention a resent experience with Martini Magic. I ordered some items and through no fault of Martin's the package didn't arrive (Postal service or hung up at the border or both). When Marty became aware of it I received my items in matter of days and even though the original shipping problems had nothing to do with Marty - he included some extra goodies in my order, just because. To me, that just about optimizes great service, and the items I purchased we top notch as well. I will definitely be buying from Marty again and encourage any reading this to do the same. Thanks so much Marty! All the best, Jeff |
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edh Inner circle 4698 Posts |
Absolutely! Marty is a great person to deal with. I have delt with him and would highly recommend him.
Magic is a vanishing art.
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martini Special user delta, pennsylvania 548 Posts |
Greetings Jeff;
Glad to hear that the second package arrived safely and fast. I always strive for customer satisfaction, anytime I can be of help to you, just shout. All the Best Marty |
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Ronin Loyal user Martinez,CA 216 Posts |
I'm a Martini Magic fan, too.
It's been said before, but their rising card decks are superb, and the service beyond compare. I was delighted to deal with Martini Magic. Thanks so much Marty!
David Hirata
www.thingsimpossible.com "Life is a combination of magic and pasta." --Federico Fellini |
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M for Magic Special user 673 Posts |
Martini is now my first choice for gaffed cards and related.
Thanks a lot Marty! All the best, Jeff |
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rickmagic1 Inner circle MIddle Tennessee area 1546 Posts |
I've bought several items from Marty over the last couple of years and have always been pleased with the results: so much, I just sent him a couple of decks to have them customized into 'rising decks'. He had them done and back in the mail in under 2 days!
Richard Green
The Modern Conjurer Coming soon: Victorian Secrets: An Evening With The Spirits! |
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fvdbeek Elite user 490 Posts |
A lot of enthusiasm for this store. Because of this I mailed him a very simple question 2 weeks ago (how much is postage to Europe) and I'm still waiting for an answer.
Frans |
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rowdymagi5 Inner circle Virginia 3624 Posts |
I also have had super experiences dealing with Marty!
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martini Special user delta, pennsylvania 548 Posts |
Greetings Frans;
Did you send an e-mail to: martinismagic@hotmail.com ? If so, I did not get it. Please ask your question again and let me know what it is you wish to know the postage on, that can help me to calculate what the shipping would be. I do respond to all my e-mails as soon as I get them and I check e-mails at least 3 times a day. If you are having problems sending an e-mail, you can always PM me here at the Café and I will get back to you. Also Thank You guys for the kind words, they are most appreciated, I strive to give the best customer satisfaction I can. All the Best & Happy Holidays Marty |
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mmreed Inner circle Harrisburg, PA 1432 Posts |
Marty not only cares about customer service, but he truly cares about the magic community and seeing everyone grow.
I am a dealer, and Marty has given me much advice in the past regarding products, business aspects, and magic in general. We often run into each other at area events and it is always a pleasure and a learning experience to have the opportunity to talk with him. Not many people would go that far to help see another dealer grow. The magic world needs more people like Marty. For those that do not know - Marty makes the BEST rising deck available! His DVDs are also top notch. Keep up the great innovation and service Marty!
Mark Reed
Wedding and Event Entertainment |
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fvdbeek Elite user 490 Posts |
>Please ask your question again and let me know what it is you wish to know the postage on, that can help >me >to calculate what the shipping would be.
Just to put things right: the question didn't arrive at the right place due to a different mailadress. Once Marty did got the question he answered it within the hour. So indeed.... great service ! Frans |
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AaronishMagic Special user 635 Posts |
Awesome! Keep up the good service buddy. Looking forward to get some good stuff from you soon.
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ryansmagic Regular user Reading, PA 147 Posts |
I have a few things from Martini including a jumbo rising card, which I have had a few years and used many times without any issues, it is a very quality product.
I have been meaning to email Marty I have a different handling for Jackrobats I would like to share. |
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Piers Inner circle A Limited Edition of 1394 Posts |
I will 1st, 2nd AND 3rd that!
Wonderful person. Piers. www.justgiving.com/piers-cancer-fund www.justgiving.com/Piers-Cancer-Fund-2 www.justgiving.com/Piers-Cancer-Fund-3 Finished my 4 months of Chemotherapy in 2009. 3 monthly checks since... and into 2021! As seen on the QE2 and QM2. Author of Salem's Cornucopia - SUC Book |
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Paul Reed New user 36 Posts |
Yeah I couldn't agree more, Marty really is a true gent and will be my first stop for any of my future purchases.
Paul - go easy I'm the new guy... |
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Failed Magician Inner circle Still working on the DL even after made 2100 Posts |
This thread should be combined with this thread, I guess. Since both appraising the same person and shop.
Magic comes through perception. -HS
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DomKabala Inner circle I've grown old after diggin' holes for 2827 Posts |
I must concur with all of the above comments...Marty is a consummate individual. His expertise & dedication to the magic community is without peers and his products are top quality IMHO.
Cardamagically, Dom
We don't stop playing when we grow old...we grow old when we stop playing.
God is enough, let go, let God. Gal 2:20 "Anything of value is not easily attained and those things which are easily attained are not of lasting value." |
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Steven Keyl Inner circle Washington, D.C. 2630 Posts |
Ordered from him several times. Never a problem. Always excellent service. And his products are all top notch.
Steven Keyl - The Human Whisperer!
B2B Magazine Test! Best impromptu progressive Ace Assembly ever! "If you ever find yourself on the side of the majority, it is time to pause, and reflect." --Mark Twain |
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jesse_james_mcguire Regular user 172 Posts |
That's awesome
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oombob Special user Canada 844 Posts |
Let me add my name to the list of very satisfied Martini customers. Quality products, great prices and unbeatable service!
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