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MaxfieldsMagic Inner circle Instead of practicing, I made 3009 Posts |
OK, mine broke already. Dang. And I was pretty careful about following the tips to prevent extra stress on the gimmick.
Now time to test Vernet's customer service.
Now appearing nightly in my basement.
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MaxfieldsMagic Inner circle Instead of practicing, I made 3009 Posts |
Never heard back from Vernet on the first email I sent on this. Just sent another.
Now appearing nightly in my basement.
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Jamie Ferguson Inner circle Alba Gu Bràth 3640 Posts |
Gosh, that's poor customer service.
Please keep us up to date with happens from this point on.
When the chips are down, the duvet is uncomfortable.
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MaxfieldsMagic Inner circle Instead of practicing, I made 3009 Posts |
Nothing. I'll give it one more shot.
Now appearing nightly in my basement.
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Jamie Ferguson Inner circle Alba Gu Bràth 3640 Posts |
That is appalling!
When the chips are down, the duvet is uncomfortable.
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Don Dasher Special user 535 Posts |
Quote:
On 2013-02-03 20:11, MaxfieldsMagic wrote: I wouldn't expect a call back from Vernet unless you bought it from them. DD |
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MaxfieldsMagic Inner circle Instead of practicing, I made 3009 Posts |
DD - you may be right, but I'm not sure why they would expect a dealer to absorb the cost of fixing their gimmick. I bought this from Penguin, and am pretty confident that they'd make it right if I contacted them, but then it really wasn't their fault.
Now appearing nightly in my basement.
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JackMagic Inner circle 1982 Posts |
I wonder what would happen if you purchased from WMS ?.
Considering they called this a worker of the week ! |
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