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david_a_whitehead Inner circle USA 2122 Posts |
Hi, is there anyway to contact Mark Strivings besides via his email? I ordered something form him more than a week ago and haven't gotten any response via email, nor here, on the status of the order. Not even an invoice of any sort. Any ideas?
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Nir Dahan Inner circle Munich, Germany 1390 Posts |
He is posting here from time to time - try PM...
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david_a_whitehead Inner circle USA 2122 Posts |
I did. I got his contact info from someone else already
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felix2 New user 96 Posts |
I have ordered from Mark before and he is usually very prompt in replying to email queries......unless he is out of town on business doing shows or lectures.
Once I had to wait more than a week before he responded but he promptly shipped my order. Since I live outside USA, I had to wait for another 7 to 10 days before I received it. The wait can be pure torture, but it was worth it. Hope this helps. |
espmagic Special user 978 Posts |
Fret not - Mark is a "worker" and is usually *always* busy! But he is a very good business person, and will always treat you right...
Lee |
DaveS Veteran user New York 329 Posts |
David,
PM'ed you. DaveS
We shall not cease from exploration/And the end of all our exploring/Will be to arrive where we started/And know the place for the first time. (TS Elliot)
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Spinman New user 2 Posts |
I believe Mark is currently pre-occupied with personal matters that have affected his usually prompt service. I actually had my name removed from his email list. He does, however, offer some great items.
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Joshua Quinn Inner circle with an outer triangle 2054 Posts |
IMO, if Mark has fallen behind in an order, you can bet there's a very good reason for it and he'll attend to it as soon as he can. In my experience his customer service has never been anything less than excellent.
Quinn
Every problem contains the seeds of its own solution. Unfortunately every problem also contains the seeds of an infinite number of non-solutions, so that first part really isn't super helpful.
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Xiqual Inner circle Upper left quadrant 4935 Posts |
Recently, Mark doesn't confirm orders.
He just ships them out. It should be there soon. Cheers, James P.S. and David, you can bet his stuff will have the cover on it.
Still with the Chinese circus
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Samuel Catoe Inner circle South Carolina 1268 Posts |
David,
I spoke with Mark about five days ago via email. It is very possible that he is out of town on business. Give him a couple of days to respond because he is normally very quick to respond if he is home.
Author of Illusions of Influence, a treatise on Equivoque.
PM me for details and availability. |
gio Loyal user Genova - Italy 247 Posts |
I had a bad experience with Mark Strivings (as I said about an year ago in "Bad Dealers" thread). In the past I ordered some items from him and all went well, but an order got totally lost (I assume by the Postal Service) and he has never replied my emails
I *paid* for that stuff! Maybe he can't do anything about that, but at least a reply... by the way, I will obviously never buy anything from him again. Gio |
Sven Rygh Inner circle Oslo, Norway. 1945 Posts |
From Mark's last email newsletter, I know that he has been dealing with personal matters lately.
He is also a busy performer. If he has not given any response, it must be because of the reasons above mentioned. I have not had much contact with him, but when I have, he has responded promptly, and delivered as expected. I am very satisfied with Mark's service! Sven
WWW.SVENRYGH.NO
"Keep it as simple as possible, - but no simpler" http://www.svenrygh.no/sven-rygh/presse/nrk-forst-og-sist/ http://www.svenrygh.no/video.html |
david_a_whitehead Inner circle USA 2122 Posts |
Thanks for giving me the heads up. The only reason I asked was because, when I inquired about a product, I basically got an email the same day with a catalog and stuff. All prompt and great. But then once I placed my order, I haven't heard anything at all about it. No confirmation, invoice or anything. I tried emailing, PMing, calling and still no response. But I guess if he has personal matters then that is as valid an excuse as any. Does anyone know if he is backordered on the original SUC, which is what I ordered.
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enriqueenriquez Inner circle New York 1287 Posts |
David,
I ordered the SUC two weeks ago and got it within a week. It took a little bit longer than I expected, I wrote to Mark and he apologied, but he was all the time on top of it. He had the original SUC in stock so, I’m sure that you will get yours, soon. Enjoy it! |
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