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daffydoug Eternal Order Look mom! I've got 14077 Posts |
I have an I-phone 5C, It was recently given to me as a gift. It had only been used a couple days and they had set it back to factory settings. So it was clean as a whistle. Hey, I was pretty happy to get it because my previous one was antediluvian at best!
Anyway, I'm having trouble figuring out some of the technical aspects of it, specifically storage. The capacity is 12.4 G's. Not a lot, but I can work with it, because it was a freebie! However the problem is that when I delete things, I can't seem to recover the lost storage. I was down to almost zero, and it seemed to be descending daily. So I deleted almost EVERYTHIMG! My games (I only had one) most of my audio recordings, almost all my photos except maybe ten pictures, my videos, my FB messenger app...I went to my e-mail and deleted thousands of e-mails in case that was the problem, I deleted all my texts, all phone calls records, I left only my FB app, which is pretty essential, but I stripped myself down to practically nothing, and after all that, and after doing several soft resets, it STILL indicates that I have only 2 G's of storage left. So out of 12.4 G it is telling me I'm using 10 GB somewhere. So I go to manage storage under GENERAL in the settings, and it indicates FB is using 2.1 G, photos and camera is using 4.24 MB, voice memos is using 139 MB, mail is 53.8 MB, Safari is 4.0 MB, contacts is 3.2 MB, and then there are a few piddly KB listed for books health sounds and podcasts. Now I'm no mathematical genius, but if you add up everything it says is eating storage, it comes nowhere NEAR 10 GB!! There is a huge deficit somewhere, and the phone is giving me no clue as to where my storage is being consumed. I've tried everything to figure it out and gain my lost storage, but to no avail, Anybody here with any technical knowledge of I-phones who can give me a clue? I'm at my wit's end.
The difficult must become easy, the easy beautiful and the beautiful magical.
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rockwall Special user 762 Posts |
I'm not an Apple expert but I would suggest that you take it to an Apple store to have them help you out with it. I've found Apple store employees to generally be pretty friendly and helpful.
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Magnus Eisengrim Inner circle Sulla placed heads on 1053 Posts |
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On Sep 20, 2016, rockwall wrote: Oh the irony.
The blood-dimmed tide is loosed, and everywhere
The ceremony of innocence is drowned; The best lack all conviction, while the worst Are full of passionate intensity.--Yeats |
daffydoug Eternal Order Look mom! I've got 14077 Posts |
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On Sep 20, 2016, rockwall wrote: I did. They were as useless as you know whats on a boar. So I took it to a guy who has a computer store and knows a lot about phones and such, again no help. So I asked my brother, who graduated from ball state with a degree in computers and other technical stuff. No help.
The difficult must become easy, the easy beautiful and the beautiful magical.
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rockwall Special user 762 Posts |
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On Sep 20, 2016, Magnus Eisengrim wrote: It appears I'm living rent free in someone elses brain! |
balducci Loyal user Canada 227 Posts |
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On Sep 20, 2016, daffydoug wrote: Generally speaking (*), you can't get it back until the phone decides one day to give it back to you. Seriously. One day the phone will do something, like need some extra space to run an app, and it will 'clear' some of the lost storage. So (at least most of) the space WILL (should) come back, if the phone ever needs it. There WAS once a trick you could use to get the space back on demand, but it no longer works under the latest iOS 10 release. If you are running an older version of iOS, you can try this but at your own risk: https://www.cnet.com/how-to/out-of-space......up-more/ Let me be specific here ... it USED to be that you could attempt to download a file from iTunes without being charged for it if your iphone did not have enough free storage space on it to handle the download. And that attempt would open up the free space. NOW itunes seems to want to charge you as soon as you attempt the download. (*) There are some apps you can buy that claim to free the space, but personally I do not trust them. Every one of those that I've run across appears to reset settings and clean cookies etc., as well as clearing the space.
Make America Great Again! - Trump in 2020 ... "We're a capitalistic society. I go into business, I don't make it, I go bankrupt. They're not going to bail me out. I've been on welfare and food stamps. Did anyone help me? No." - Craig T. Nelson, actor.
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balducci Loyal user Canada 227 Posts |
Regarding my post above, see also:
https://www.quora.com/Does-the-iTunes-re......n-iOS-10 So my experience is what others have also experienced. In my case, I reported to iTunes that I attempted a download of the movie 'by mistake' (which is sort of true, as the iTunes store changed its functionality without telling me) and they did refund my purchase price. But I'm not risking it again.
Make America Great Again! - Trump in 2020 ... "We're a capitalistic society. I go into business, I don't make it, I go bankrupt. They're not going to bail me out. I've been on welfare and food stamps. Did anyone help me? No." - Craig T. Nelson, actor.
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balducci Loyal user Canada 227 Posts |
I haven't tried this, but I suspect the old trick described above can be modified. Instead of downloading a big movie from iTunes, try downloading a huge file from a Dropbox account (assuming you have one) or like service.
Make America Great Again! - Trump in 2020 ... "We're a capitalistic society. I go into business, I don't make it, I go bankrupt. They're not going to bail me out. I've been on welfare and food stamps. Did anyone help me? No." - Craig T. Nelson, actor.
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daffydoug Eternal Order Look mom! I've got 14077 Posts |
"Generally speaking (*), you can't get it back until the phone decides one day to give it back to you. Seriously. One day the phone will do something, like need some extra space to run an app, and it will 'clear' some of the lost storage. So (at least most of) the space WILL (should) come back, if the phone ever needs it."
This is so new to me! In my previous I phone when I deleted something, the space instantly came back free and clear! No worries, no arguments, no hassles! So what you are saying is that the phone itself makes the decision whether or not to give me back my lost space at it's own whim? Kind of sucks, because when it gets down real low and I try to record a video, it says "not enough storage space available please delete pictures or videos' (Or something to that effect). The problem is I've already deleted just about everything on my phone till there's practically nothing left to delete! Holy cow! There must be a way to override all this! Or did Apple have a major brain fart when they designed this?
The difficult must become easy, the easy beautiful and the beautiful magical.
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balducci Loyal user Canada 227 Posts |
Daffy, here is something I found that MIGHT be applicable to your older model iPhone:
https://recombu.com/mobile/article/shoul......s-it-run "Try clearing the iPhone 5s or iPhone 6's memory occasionally. To do this, hold down the power button until the power down screen appears (asking you to slide the button to turn off the iPhone). Now just hold down the home button for a few seconds and it'll flash back to your desktops. The memory should now be cleared, which hopefully will boost your performance temporarily."
Make America Great Again! - Trump in 2020 ... "We're a capitalistic society. I go into business, I don't make it, I go bankrupt. They're not going to bail me out. I've been on welfare and food stamps. Did anyone help me? No." - Craig T. Nelson, actor.
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daffydoug Eternal Order Look mom! I've got 14077 Posts |
I'm going to give it a shot! Hold on please....
Ok, Back. I did it, but it didn't clear the memory. But I sure thank you guys for the tips.
The difficult must become easy, the easy beautiful and the beautiful magical.
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ed rhodes Inner circle Rhode Island 2885 Posts |
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On Sep 20, 2016, balducci wrote: This is odd because I had a similar problem. I also have an iPhone 5c which filled up with photos and videos from my trip to anime USA in Washington. When I transferred the material to my laptop and cleaned out the phone, I had 700 MBA of space! Cleaning out three of my four games gave me 900 Mb of space. I read this trick in C/B net.com and thought what the hey! So I found out that "Ghostbusters" required 5 Gb of space and tried three times to download it. The first time, it failed and I had 1.3 Gb, the second time it failed and I got 3Gb, the third time it took and they wanted my ID to follow through. I canceled and had 5.1 Gb on My phone! I wasn't charged for the movie and got my space back.
"...and if you're too afraid of goin' astray, you won't go anywhere." - Granny Weatherwax
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daffydoug Eternal Order Look mom! I've got 14077 Posts |
Like I said, I've done everything I know to get my space back, to no avail. Maybe I'll just throw the phone in the Wabash River.
The difficult must become easy, the easy beautiful and the beautiful magical.
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balducci Loyal user Canada 227 Posts |
The original post says you are using a little under 7 gb for your apps and data and your phone says 10 gb is in use.
Given that ios itself will take up a lot of space, you may not be missing as much free space as you think. Especially if you are running an older version. Consider: "When iOS 8 was released ... it required 4.6GB of free space to install. If you have a 16GB iPhone, that's nearly one third of your total storage space."
Make America Great Again! - Trump in 2020 ... "We're a capitalistic society. I go into business, I don't make it, I go bankrupt. They're not going to bail me out. I've been on welfare and food stamps. Did anyone help me? No." - Craig T. Nelson, actor.
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