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The Magic Cafe Forum Index ŧ ŧ Penny for your thoughts ŧ ŧ Special Offer from Bob Cassidy (0 Likes) Printer Friendly Version

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Drew from Spotlight
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NJ
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I ordered from him last night and had my links within 5 hours - on a holiday yet!

Thank you Bob Cassidy!
MentaThought
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Quote:
On 2005-12-23 16:58, GusVanNostrum wrote:
I've had no problem with delivery from Mr. Cassidy. I've ordered several times the last two months with very rapid delivery.


I wonder if it has to do with the particular title one orders from him? I ordered from him MONTHS ago and have yet to receive the items. I'm not going to press him for delivery at this time in consideration from the recent loss he suffered, though.
I just hope that he does try to be more responsible and considerate in his deliveries and dealings with his patrons in the future.
"A good mentalist ... will teach you a miracle because he understands the subtleties ..." -- Banachek

"If this works it'll be BEAUTIFUL!" - The Amazing Kreskin on a stunning effect he performed on his 1970s television series (PS: it worked)
Seth speaks
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And remember -- it is not just the 46 books on that list, but all the books on his Specials and Rerelease pages as well, that comprise the pool you can choose from.

Seth
MentaThought
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Quote:
On 2005-12-25 03:52, Seth speaks wrote:
And remember -- it is not just the 46 books on that list, but all the books on his Specials and Rerelease pages as well, that comprise the pool you can choose from.

Seth


Aside from the items I ordered several months ago (the summertime, if I recall correctly) which I haven't yet received, a couple of weeks ago I also ordered from the "10-for-$100" list along with one additional full-price item and again, just one downloaded immediately.
"A good mentalist ... will teach you a miracle because he understands the subtleties ..." -- Banachek

"If this works it'll be BEAUTIFUL!" - The Amazing Kreskin on a stunning effect he performed on his 1970s television series (PS: it worked)
green4magic
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How come some of you get your download links in 5 hours while others wait months for a single link or item.

I have confirmations from both Paypal and Bob Cassidy for receipt of order yet have received nothing.

The download link was "immediately downloadable".

I am sympathetic as to what he is dealing with - my wife died also - but I never took a retainer for a performance and then never showed up nor e-mailed why.

Those of you who have received your links - any ideas?

I'd like to order the 10 for $100 deal - but am hesitant to send more money and get nothing again.

STAY MYSTICAL
Decomposed
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Quote:
On 2005-12-24 11:54, Drew from Spotlight wrote:
I ordered from him last night and had my links within 5 hours - on a holiday yet!

Thank you Bob Cassidy!


It has to be a problem with the server. Some receiving the links and others not doesn't make sense.
David Numen
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Quote:
On 2005-12-26 16:12, Candini wrote:
Quote:
On 2005-12-24 11:54, Drew from Spotlight wrote:
I ordered from him last night and had my links within 5 hours - on a holiday yet!

Thank you Bob Cassidy!


It has to be a problem with the server. Some receiving the links and others not doesn't make sense.


No, itīs a problem with Cassidy.

I aksed for several re-releases as part of my subscription. I got some links no problem but others have not arrived yet and I have asked other people who asked for those specific releases if they have received them and they havenīt.

One Man Billet Routines is one of those advertised as same day download but nobody has received it to my knowledge.
Drew from Spotlight
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My orders were nothing special to speak of.

In November I went for the 10 for $100 deal and paid through PayPal. I had my links within 12 hours

In December I went again for the 10 for $100 deal and had my links within 5 hours.

Agian, nothing special I paid and he delivered. This is going to be a fun Christmas week.
Seth speaks
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Nobody's received One Man Billet Routines? Wow, that's good to know. It is listed as a Re-release, not a new item, so that's weird. I thought, from the complaints, that Cassidy's main problem was mainly on making good with the new ones. Hmm...

Seth
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Does he run the business by himself or does he have someone else to contact?
psychic
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Please give Bob a break. The one-man billet routines and perhaps other e-books are delayed due to his wife's illness, and then unexpected passing.

Be patient, and you shall soon be rewarded.
chmara
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July 8, 2005 I paypalled $100 to Dr. Bob.

July 13, 2005, I received the half of my ordered items with assurances the rest of my future order would be honored.

August, Sept. Nov and December I have messaged Dr. Bob expressing empathy and patience - and then finallycondolences on Peggy's passing. I have also sent my list of current works I desired to fill out his committment several times with a request for at least an aknowledgement.

Dec. 26 I sent copies of my paypal receipt, Dr. Bob's original note that he would honor my future orders and a repeat of the list I desire.

I have had no replies from Dr. Bob since July 13.

My patience and understanding have become frustration. I would hope he responds soon as I detest getting nasty, snippy, or going public with these matters but I am beginning to feel like a sucker rather than a person who responded to a legitimate call for help in trade for existing product.

Gregg (C. H. Mara) Chmara
Tucson, AZ
Gregg (C. H. Mara) Chmara

Commercial Operations, LLC

Tucson, AZ



C. H. Mara Illusion & Psychic Entertainments
Ken Dyne
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Gregg, I am sad to hear that you have not received your products from Dr Bob. I have to say that I had absolutly no problems receiving anything atv all from Mr Cassidy and he has been very kind to me indeed. I only await his next ebook, which as far as I know will be finished soon, called Beyond Fundamentals.

All the best,
Kennedy
MR GOLDEN BALLS 2.0: https://mentalunderground.com/product/mr-golden-balls-2-0/" target="_blank"> https://mentalunderground.com/product/passed-out-deck/

BAIRN: Named 'Best Mentalism Product Of 2014 by Marketplace of the Mind is my collection of more than 40 mentalism routines in a beautiful paperback book: http://www.mentalunderground.com/product/bairn
David Numen
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Quote:
On 2005-12-27 21:07, psychic wrote:
Please give Bob a break. The one-man billet routines and perhaps other e-books are delayed due to his wife's illness, and then unexpected passing.

Be patient, and you shall soon be rewarded.
David Numen
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Quote:
On 2005-12-27 21:07, psychic wrote:
Please give Bob a break. The one-man billet routines and perhaps other e-books are delayed due to his wife's illness, and then unexpected passing.

Be patient, and you shall soon be rewarded.


Actually, I have defended Bob numerous times against complainers on this very forum but letīs look at reality before we jump to his defence...

Whilst his wife was in hospital, he advertised 3 new re-releases, all same day downloads. One Man Billet was one of them, the other two were previously part of his "Restricted Series".

I asked for all 3 as part of my subscription package. Not a word. Then he announces that he has moved closer to the hospital which will cut down 3 hours a day travelling and that he is taking his website down for a few days to catch up on all the back orders etc.

Ten days pass. The website re-opens. Curiously, it isnīt updated despite a blanket email describing it as such. It is EXACTLY the same as before. The three items mentioned previously STILL promised as same day download. My emails enquiring about them go unanswered. And as far as I know he still hasnīt completed on the two new releases which were promised months ago as having been delayed by "security issues". (translates as "I havenīt written them yet" I suspect. In fact I know, because despite saying they were complete but delayed by security issues a later update announced that he had yet to finish writing them.) In other words, the ten days the site were down donīt seem to have been used to do any catching up.

I have EVERY sympathy for what Bob has gone thru with his wife. I dread to think how I would be in his shoes. But Bob was known for lousy customer service before his wife took ill and I think itīs pretty low to use this as an excuse for what is fairly standard behaviour from Bob.

I have given up and am taking the attitude that Iīll get the stuff eventually but itīs like putting deck chairs up in a hurricane trying to get a reasonable answer or treatment from Bob.
Reuben Dunn
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On 2005-12-24 00:34, Ola wrote:
I'm waiting too....

I've lost hope to ever see the clipboard I ordered in July 2005 (sad I have to mention the year isn't it?) I would love to get a refund as I no longer need it. But, as stated above, he doesn't reply to emails.

Cheers

Ola


Ola, one way to get Bob to contact you is, assuming you've paid via PAYPAL, to send a refund request to him via Paypal.

Two years ago I had a rather long spell of non delivery.

A day after the Paypal note went in, he contacted me, apologised for the long delay, sent the books as well as included four books, as well as his Art of Mentalism volumes by way of apology.

He will deliver.

I am looking to buy his clip board.

What I am going to do is to contact him ahead of time to get some sort of delivery/manufacure time from him.
Good Thoughts.


Reuben Dunn


www.reubendunn.com
Reuben Dunn
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One final thing;

I find it....odd that some here would complain about ordering things from Cassidy a year ago, not getting it, and then saying that they've ordered yet more things from him....

If I get burned in a fire, I really don't think I'd want to stick my hand in a 2nd or a 3rd time to get the "tan" more even....

You pays your money and you takes your chances sometimes...

Bob does deliver the goods. Sometimes it is a matter of months, others its a matter of hours.

The risk of internet purchasing is not limited to goods from Amazon.com
Good Thoughts.


Reuben Dunn


www.reubendunn.com
B&B Magic
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Right after I heard about his wife's passing I decided to support Bob the best way I could, and that was financially. I ordered a copy of The Artful Mentalism as well as The Mastermind Papers. A week and no response later, I sent Bob an email, mindful of his situation, but gently inquired about the status of the order. No reply. A few days before the deadline to request a refund through PayPal I emailed Bob one final time, assuming that he had recovered from his loss, and still nothing. So yesterday I asked PayPal for a refund. A few HOURS later, Bob sends me an email, apologizes for the delay (and mentions that he had over 2,000 emails to sort through since his wife died) and gives me the link for the Mastermind Papers. He also assures me that the book will go out the next day.
This whole affair put me in a difficult situation. I had to repeatedly ask for something I had paid for in good faith knowing that I was up against a deadline (if I ever wanted my money back from Paypal) and that Bob was under a considerable amount of stress. Still, one would think that Bob would put greater effort into fulfilling his orders especially since his wife's illness put him under a tremendous financial strain.
I wish Bob the best and tried not to be confrontational at all in my attempts to receive my product or a refund and Bob, to his credit, came through eventually. It was unfortunate that it only happened after I attempted to get my money back.

I might order from Bob again (his products are incredibly clever), but only if his business reputation and promises improve. Perhaps an automated service to send download links to people that order his e-books? Or at least don't advertise a Same Day Download if that's not going to be the case.

Brandon
David Numen
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I agree that most of us knew Bobīs reputation before we ordered from him and in fact I have pointed this out several times on various threads BUT...this goes beyond poor customer service. The guy blatantly lies and misleads people(same day download for items not ready for download yet, claiming a book is held up by security issues and then later stating it hsnīt been completed, using his wifeīs illness as an excuse for his poor service when itīs ALWAYS been poor, offering Puzzled as a very limited release for 50 dollars and then latterly adding it to his 10 for 100 bucks special...) to the people who are trying to help him. Iīm afraid, much as I admire the manīs genius, the whole affair leaves a sorry taste in oneīs mouth.

Re Paypal, I did complain to them and they did uphold my complaint BUT they said they couldnīt refund me as he didnīt have any funds in his account (this was when he took his website down to "catch up" - interesting timing). Then his website comes back up and I wrote to Paypal as I knew from various forums that he was definitely making sales. They thanked me for the information but havenīt replied any further. I never actually wanted a refund, I just wanted Bob stirred into action so I am letting the matter rest as it seems pointless otherwise.
J ack Galloway
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Why do you guys keep dealing with this crap?

Really?

The work he puts out is not worth the trouble you go through.

Have you seen his act?

Y'all need to start reading.

I suggest Tarbell and Ted ask Richard O.

Jack
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