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Turk Inner circle Portland, OR 3546 Posts |
Hi, Gene and Mary.
Is the Café suffering from too many members on line at one time? Server grown too small for current usage? Lately, (but more and more frequently), I've sometimes found the inability to get onto the Café. The page just "hangs" and the hourglass just hangs. I usually have to finally exit out and come back and try again an hour or two later and everything seems to work fine. Same problem sometimes once I am on the Café. Going forward to the next page (or back to the previous page) sometimes just taakes ofrever or hangs for about a minute between pages. Most of the time, the only "solution" seems to be exiting out of the Café asnd trying again later. If I try too soon (like 2-3 minutes), the problem continues; if I come back an hour later, the problem has usulaly "gone" and I can once again surf normally. Thanks for any info. Mike P.S. Note that when I exit out from the Café when I'm having the aforesaid problems, I don't expperience a similar problem on any other web site. This problem seems unique to the Café.
Magic is a vanishing Art.
This must not be Kansas anymore, Toto. Eschew obfuscation. |
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Gene Café Forum Developer Howard City, MI 276 Posts |
Dave sent me a few PMs about this too, but when I read them everything seems to be fine at the time. As I told him, I need to be here when it's happening so I can find out why. I gave him my off-server email address so he can email me when he experiences it again. We'll try to figure out what's up.
Somebody kick me off the computer, will ya?
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Julie Inner circle 3936 Posts |
F.Y.I.> this has been happening for a L-O-N-G time to me. I've gotten to the point where I just leave...
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Gene Café Forum Developer Howard City, MI 276 Posts |
How long is L-O-N-G? Can you give me an idea?
Somebody kick me off the computer, will ya?
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Julie Inner circle 3936 Posts |
Quote:
On 2006-05-30 18:20, Gene wrote: Hello Gene I would have to say since before the last "update". I remember thinking the new modifications might help, but that was not the case. It's a sporadic problem. Everything will be going along fine and all of a a sudden there's a slowdown or no action. Many times I've been unable to sign-off, so I just disconnect. I've checked the number of members logged-in and it happens with numbers in the 40's as well as around 100... Julie |
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Rinse New user 50 Posts |
I've noticed this before I joined, so it's been happening for at least that long. As Julie described, the server responds fine most of the time, but periodically it'll timeout. Sometimes it takes several retries/timeouts for the server to respond back. I just assumed the server's busy.
I'll do a ping next time I notice this.. Maybe see if it's the server or something along the path or what... |
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LostSoul Regular user Dave 148 Posts |
Well, I'll add my comments here...
Every once in a while, I get a long delay in page loading, I'll hit the refresh button and everything is fine. It's almost like a lost packet someplace in the stream. Dave |
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Gene Café Forum Developer Howard City, MI 276 Posts |
What Dave describes is what it seems like for me too at times.
A ping would help, Rinse. If you run one during trouble I'd be interested to see the report.
Somebody kick me off the computer, will ya?
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Turk Inner circle Portland, OR 3546 Posts |
Quote:
On 2006-05-30 18:20, Gene wrote: Its hard to say. Its been going on for so long that I can't remember when the problem first started (or finally was discerned by me as not just an isolated anamoly). Has been months for sure. But just recently it seems to be happening 2-3 times during each session--at least to the extent that I have to finally give up and exit out of any attempts to get on-site. Mike P.S. Hitting the "refresh" button seems to work about half the time; the other half, I just give up and exit out of the Café site and come backa bout an hour or so later. Usually, that is enought and I get back on and can suft the Café site with no trouble. (But with keeping fingers crossed)
Magic is a vanishing Art.
This must not be Kansas anymore, Toto. Eschew obfuscation. |
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Jaz Inner circle NJ, U.S. 6111 Posts |
Same here.
After a while I will click on a link and get no noticible action or it will take a long time and then an error page. I try going to my 'favorites' link ot the logo link and sometimes I'll notice that it is trying to connect, not to themagiccafe.com but to an IP number. |
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Turk Inner circle Portland, OR 3546 Posts |
Quote:
On 2006-05-31 15:39, Jaz wrote: Jaz, You are right!! I had forgotten that my computer "hangs" when I try to enter the Café using the "Favorites" function. Since that is the way I always try to enter the Café, when I'm unseccessful using the "Favorites" function, I try to go to another magic site using the same "Favorites" function and I get right in to that other site. I hope this help Gene and Mary trace and resolve this problem. I just cannot figure it out nor the intermitence of its occurance. Mike
Magic is a vanishing Art.
This must not be Kansas anymore, Toto. Eschew obfuscation. |
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RiffClown Inner circle Yorktown, Virginia (Previously Germany) 1579 Posts |
It just happened ot me as well. I had no ping return from 216.240.159.226
By the time I started a tracert the issue was resolved. Event Time Hack 2142 EST.
Rob "Riff, the Magical Clown" Eubank aka RiffClown
<BR>http://www.riffclown.com <BR>Magic is not the method, but the presentation. |
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RiffClown Inner circle Yorktown, Virginia (Previously Germany) 1579 Posts |
More Info--> 2 minute service interruption at 10:34 EST
Pinging themagiccafe.com [216.240.159.226] with 32 bytes of data: Request timed out. Request timed out. Request timed out. Request timed out. Ping statistics for 216.240.159.226: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss), Tracing route to themagiccafe.com [216.240.159.226] over a maximum of 30 hops: 1 * * * Request timed out. 2 8 ms 7 ms 7 ms 68.10.14.XX 3 25 ms 11 ms 11 ms 68.10.8.XX 4 8 ms 9 ms 7 ms 68.10.14.XX 5 20 ms 11 ms 10 ms [68.1.1.238] 6 14 ms 20 ms 14 ms ashbbbrj01-s0100.r2.as.cox.net [68.1.0.218] 7 14 ms 14 ms 13 ms 68.105.30.70 8 16 ms 13 ms 22 ms hrndva1wcx2-pos15-1.wcg.net [64.200.89.93] 9 25 ms 25 ms 25 ms drvlga1wcx2-pos2-0-oc192.wcg.net [64.200.210.237] 10 81 ms 80 ms 82 ms hstntx1wcx2-pos11-0.wcg.net [64.200.240.77] 11 72 ms 71 ms 72 ms anhmca1wcx2-pos12-0.wcg.net [64.200.240.66] 12 76 ms 74 ms 74 ms lsanca1wcx1-pos9-0.wcg.net [64.200.240.210] 13 129 ms 198 ms 80 ms lsanca9lca1-3-4.wcg.net [64.200.139.78] 14 * * 72 ms cp1.gmbhosting.com [216.240.159.226] Trace complete.
Rob "Riff, the Magical Clown" Eubank aka RiffClown
<BR>http://www.riffclown.com <BR>Magic is not the method, but the presentation. |
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Dave V Inner circle Las Vegas, NV 4824 Posts |
I just lost connection a few minutes ago too. While I was getting the typical "Cannot find server or bad DNS" still on screen, a ping and tracert both showed average response times, almost as if it's not a network outage but a server problem. A few minutes after this test, the page came back. During the outage, other pages still loaded fine.
C:>tracert http://www.themagiccafe.com Tracing route to themagiccafe.com [216.240.159.226] over a maximum of 30 hops: 1 9 ms 12 ms 28 ms 10.214.104.1 2 48 ms 9 ms 26 ms 24-234-1-101.ptp.lvcm.net [24.234.1.101] 3 25 ms 10 ms 25 ms 24-234-6-157.ptp.lvcm.net [24.234.6.157] 4 10 ms 52 ms 37 ms 24-234-6-2.ptp.lvcm.net [24.234.6.2] 5 13 ms 13 ms 14 ms nwstbbrj01-ge020.rd.lv.cox.net [68.1.0.84] 6 20 ms 20 ms 23 ms rsmtbbrj01-so000100.rd.oc.cox.net [68.1.0.186] 7 18 ms 21 ms 22 ms rsmtbbrj02-ge030.rd.oc.cox.net [68.1.0.183] 8 28 ms 23 ms 49 ms langbbrj01-so510.r2.la.cox.net [68.1.0.230] 9 19 ms 20 ms 21 ms 68.105.30.130 10 19 ms 38 ms 23 ms anhmca1wcx2-pos6-1-oc48.wcg.net [64.200.140.161] 11 39 ms 26 ms 29 ms lsanca1wcx1-pos0-0-oc48.wcg.net [64.200.140.142] 12 83 ms 58 ms 109 ms lsanca9lca1-3-4.wcg.net [64.200.139.78] 13 42 ms 37 ms 32 ms cp1.gmbhosting.com [216.240.159.226] Trace complete. C:>tracert http://www.themagiccafe.com Tracing route to themagiccafe.com [216.240.159.226] over a maximum of 30 hops: 1 20 ms 13 ms 11 ms 10.214.104.1 2 8 ms 13 ms 10 ms 24-234-1-101.ptp.lvcm.net [24.234.1.101] 3 13 ms 12 ms 26 ms 24-234-6-157.ptp.lvcm.net [24.234.6.157] 4 11 ms 13 ms 12 ms 24-234-6-2.ptp.lvcm.net [24.234.6.2] 5 15 ms 15 ms 25 ms nwstbbrj01-ge020.rd.lv.cox.net [68.1.0.84] 6 35 ms 18 ms 18 ms rsmtbbrj01-so000100.rd.oc.cox.net [68.1.0.186] 7 19 ms 21 ms 70 ms rsmtbbrj02-ge030.rd.oc.cox.net [68.1.0.183] 8 47 ms 25 ms 23 ms langbbrj01-so510.r2.la.cox.net [68.1.0.230] 9 23 ms 18 ms 21 ms 68.105.30.130 10 19 ms 20 ms 68 ms anhmca1wcx2-pos6-1-oc48.wcg.net [64.200.140.161] 11 34 ms 25 ms 21 ms lsanca1wcx1-pos0-0-oc48.wcg.net [64.200.140.142] 12 27 ms 21 ms 34 ms lsanca9lca1-3-4.wcg.net [64.200.139.78] 13 24 ms 70 ms 20 ms cp1.gmbhosting.com [216.240.159.226] Trace complete. C:>ping http://www.themagiccafe.com Pinging themagiccafe.com [216.240.159.226] with 32 bytes of data: Reply from 216.240.159.226: bytes=32 time=44ms TTL=50 Reply from 216.240.159.226: bytes=32 time=19ms TTL=50 Reply from 216.240.159.226: bytes=32 time=36ms TTL=50 Reply from 216.240.159.226: bytes=32 time=30ms TTL=50 Ping statistics for 216.240.159.226: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 19ms, Maximum = 44ms, Average = 32ms C:>ping http://www.themagiccafe.com Pinging themagiccafe.com [216.240.159.226] with 32 bytes of data: Reply from 216.240.159.226: bytes=32 time=23ms TTL=50 Reply from 216.240.159.226: bytes=32 time=44ms TTL=50 Reply from 216.240.159.226: bytes=32 time=21ms TTL=50 Reply from 216.240.159.226: bytes=32 time=22ms TTL=50 Ping statistics for 216.240.159.226: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 21ms, Maximum = 44ms, Average = 27ms C:>
No trees were killed in the making of this message, but a large number of electrons were terribly inconvenienced.
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Rinse New user 50 Posts |
Dave, I just saw the issue again. Port 80 was not responding for approximately 2 minutes. I was able to ping http://www.themagiccafe.com the entire time and was able to telnet to port 21 during the port 80 "outage." Hope that helps!
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Turk Inner circle Portland, OR 3546 Posts |
Quote:
On 2006-06-01 01:10, Rinse wrote: Just, for my information, would Rob, Dave or Rinse kindly explain what the significance of their posts mean? I'm not computer savvy to that extent and I'd love to know what you guys are talking about. Thanks. Mike
Magic is a vanishing Art.
This must not be Kansas anymore, Toto. Eschew obfuscation. |
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Rinse New user 50 Posts |
Turk, for my part it seems the issue is specific to the application that provides the web pages to the browsers (i.e. you and me). I was able to reach the physical server itself over the network as well as another applicatoin on the server unrelated the web application.
Hope that didn't actually make it more confusing.. Dave, another bit of info I'd forgotten to include is that there were approx. 68 members browing the Café at the time. |
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Dave V Inner circle Las Vegas, NV 4824 Posts |
Turk,
The numbers quoted were response times to a "ping" request, which is a quick way of checking for a general connection. Most servers, when they hear a "ping," answer with a "pong" (I don't make these things up, really! It's the computer version of the swimming pool game "Marco Polo") and the numbers represent the number of milliseconds before I hear the answer. The "tracert" stands for "Trace Route" and it does exactly that. It traces the route taken to reach the Café web site, recording response times along the way. These tests showed that the network connection to the site was still there during the outage. Rinse took it a step further and isolated it to a failed web server connection (port 80) while showing that other connections (port 21)were still working. Hopefully Gene can make some sense of this and know where to look to find out what's going on. Oftentimes, these can only be seen from the "outside" and Gene could be too close to the problem to really see what's going on.
No trees were killed in the making of this message, but a large number of electrons were terribly inconvenienced.
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Turk Inner circle Portland, OR 3546 Posts |
Thanks, guys. That made some sense to me.
"Rinse took it a step further and isolated it to a failed web server connection (port 80) while showing that other connections (port 21)were still working." Does this statement mean that the problem suggest that ther problem is a hardware problem (i.e., the physical server itself) or, rather, is a software or coding problem on a physical server"? Thanks for the info. Mike Mike
Magic is a vanishing Art.
This must not be Kansas anymore, Toto. Eschew obfuscation. |
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Dave V Inner circle Las Vegas, NV 4824 Posts |
Mike,
I would think it would point to a software problem (server software, not Café software) simply because if it was a hardware issue it would affect all ports equally.
No trees were killed in the making of this message, but a large number of electrons were terribly inconvenienced.
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