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boppies2 Elite user Arizona 422 Posts 
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Ixnay66,
I had a similar problem with a special effects dealer. Except he instructed me to return the item and would refund the amount of the item and the shipping. It was a rather large item and shipping cost me over $50.00. I received a refund for the returned item, but not the shipping cost. It has been over four months - he won't return phone calls, e-mails or fax. What do you do?? I will put him on my do not call list-there are plenty of good guys to deal with. |
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flimnar Special user Salt Lake 577 Posts
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I agree that it is the seller's responsiblity to pay the postage, and you are well within your rights to press this matter.
However, truth be told, I'd probably split it, especially since you are talking such a minimal amount. After many many many years, I have learned it is usually not worth it to sweat the small stuff. Seems to me this has already caused a lot more hassle and aggrevation than it would be worth to me, and there is still more to come if you continue to a final resolution of your claim. Of course, that is an individual call; I have a low tolerance for hassle! I save that energy for the big stuff that seems to crop up with alarming regularity..... Flimnar
"This one goes to eleven..." Nigel Tufnel
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Christopher Williams Inner circle Portsmouth, UK 4464 Posts
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The seller should pay for postage. The seller will then contact the company from which they bought it from in the first place and when they send it back to them, will get their money back for the item, and sould ask for the shipping back also.
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Mad Jake Inner circle All the voices in my head helped me make 2202 Posts
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Simple fix for this, replace item in package, mark "Refused" since you are refusing it due to damage. Return to postmaster. Postmaster then returns item to th seller, if there is any postage due, which sometimes there is, that's between seller and postmaster.
Jake
Licensed Steve Dusheck Manufacturer and distributor visit www.airshipmagic.com
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joseph Eternal Order Please ignore my 17411 Posts
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I know it's the principle of the matter, but how much are we talking here, a couple of bucks for regular postage? The seller should either pay the postage, or issue you a credit on your next purchase if you pay....
"Everything should be made as simple as possible, but no simpler." (Einstein)...
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Irishghost Inner circle www.gaffguy.com 1228 Posts
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If the seller will do this, have him send out a new one to you and you return the defective one. That way you both are out of pocket for shipping, and you can later talk about this old war story and laugh. I agree that you should not have to pay for shipping on an item that should have been non-defective in the first place. But I always like to give people the benifit of the doubt(The Canadian in me) and give the seller this option. If he shots it down, then you have done all in your power, and you should warn the other members of this site who the seller is, so we do not suffer the same fate.
I get to gaff some cool stuff for some cool people
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Docc Spurlock Regular user Chicago & Arizona 165 Posts
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I must agree with Mitch:
Most companies have you send back the item for replacement at your expesnse. Now if the seller sent you the shipping cost, now he has added your shipping cost plus the shipping cost going back to Murphy's. This is a double wammy for the seller. You probally got the item at a very reduced cost and not the retail price. I beleive the seller , (if this is the case), gave you the best deal and I think you should pay the postage to send it back. Afterall he did send you a replacement, which Murphy's probally charged him to ship it to you. Hence, another cost for the seller... Just send it back to him and stop all the haggeling.
"CREATOR OF THE FLOATING FLAME TO DOVE"
. If you are always looking back you can't see what's in front of you so when you bump your head again you have no one to blame but yourself! |
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Marvello Inner circle It's amazing how little I can say in 1612 Posts
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It would be nice if the seller would pay, but if they don't I think you should send it back at your expense. I doubt that the seller had a very high profit margin, which is probably why you bought it from them in the first place- you shopped around and found the best price. What are we talking here - an envelope, a deck of cards and instructions? That is only gonna cost a couple of bucks if sent via first class mail - you would probably spend more than the postage on a cup of coffee and a donut without even thinking about it. Since the seller asked you to return the item it would be nice to do the right thing and return the product so they can return it to Murphy's for credit. After that the seller will lose out in the long run, since you will probably not buy from them again. If they are willing to lose a customer over a couple bucks postage, then write it off as a lesson learned, and pay the return postage yourself.
Never criticize someone else until you have walked a mile in their shoes. Then, when you do criticize them, you will be a mile away from them and you will have their shoes.
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boppies2 Elite user Arizona 422 Posts
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Marvello,
You are right. I returned the item. Paid the $54.00 shipping charges and let it go. It is another lesson learned. Max |
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flimnar Special user Salt Lake 577 Posts
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$54 to ship Deep Astonishment 2? Why such a high price to ship such a small item? Ouch!
Flimnar
"This one goes to eleven..." Nigel Tufnel
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Mano Inner circle 1028 Posts
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To my mind, there's not doubt that The seller should pay the postage, it is just the right thing to do.
Mano. |
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silverking Inner circle 4574 Posts
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Quote:
On 2006-08-27 12:15, flimnar wrote: I'll second that question!! $54.00 for shipping a leather wallet? Please fill us in on the details of what amounts to what looks overpriced even if it was a FedEx overnight delivery. |
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Bobcape Elite user Rapid City, SD 470 Posts
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Quote:
On 2006-08-27 01:25, boppies2 wrote: See his original post. Bob
Be Amazed! + Enjoy The Magic!
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frenchmagi Loyal user 264 Posts
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Man, I can't believe this is turning into a two page thread. The forum is intended for selling tricks and effects. Save the drama. Be a bigger person and fork over the two bucks for shipping.
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ixnay66 Inner circle Denver 1525 Posts
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Well it looks like the mojority of the people here think the seller should pay the shipping. Many people think since it's only $2.00 that I should pay it, especially since I got a "good deal." The interesting part is, the seller will get a $20 credit when the item is returned, but $2.00 is out of the question for him to pay to have the defective item he sold me returned. So he would rather lose another $18 instead of just paying to have it returned to Murphy's.
I certainly appreciate everyones comments and we can close this thread but I stand by my belief that I shouldn't have to pay extra money to get what was promised in the first place: A defect-free item. I shouldn't be penalized because this individual didn't take the time to make sure what he sold me was in good condition. That goes for anyone I buy goods from. If they sell me a damaged product, they screwed up, not me. |
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Docc Spurlock Regular user Chicago & Arizona 165 Posts
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For heaven sake... send the item back. Looks like you want to keep the defective so called item. It seems you want him to lose money all around. Heck, send it back and I will pay the $2.00 to send the item back.
"CREATOR OF THE FLOATING FLAME TO DOVE"
. If you are always looking back you can't see what's in front of you so when you bump your head again you have no one to blame but yourself! |
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Mad Jake Inner circle All the voices in my head helped me make 2202 Posts
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Quote:
On 2006-08-27 12:02, boppies2 wrote: I don't get this? 54.00 to ship a wallet? Huh? Even overnight would only be 23.00. I don't get it? Really, maybe you misplaced the decimal?
Licensed Steve Dusheck Manufacturer and distributor visit www.airshipmagic.com
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tbaer Inner circle Pennsylvania 2004 Posts
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Quote:
On 2006-08-27 15:58, spurlock wrote: I bought a watermellon at the market and when I got home and opened it up is was spoiled. Can you send me $2.00 too? |
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flimnar Special user Salt Lake 577 Posts
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Old rule of relationships--what's best is not always what's fair. The pursuit of "fair" can be a never-ending vexation over trivial matters. Spurlock has made you a GENEROUS whopping $2.00 offer....take it! (Like Jake, I assume $54.00 was a typo). Best of luck!
Flimnar
"This one goes to eleven..." Nigel Tufnel
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Docc Spurlock Regular user Chicago & Arizona 165 Posts
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Some of you guys must never buy anything except magic here on the Café. Ask your wife or mother, they will tell you that when you must ship an item back because it was defective or not, you pay the shipping back and they will pay the shipping of the replacement item back to you.
Very few companies will pay for the shipping back to them. Even if you want a refund, you send the item back and they will credit you minus the shipping.... Get out in the real world and buy.....
"CREATOR OF THE FLOATING FLAME TO DOVE"
. If you are always looking back you can't see what's in front of you so when you bump your head again you have no one to blame but yourself! |
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Posted: Aug 27, 2006 05:25 am 
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