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ElliottB Inner circle 3250 Posts |
The instant download problem appears to be resolved and all is back to normal.
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ElliottB Inner circle 3250 Posts |
I received an email from a recent purchaser who was unhappy about the difficulty he had playing the 3 videos from complimentary supplements 6 and 12 on his Mac. I resolved the matter to his satisfaction, but will try to investigate ways to make the three videos more Mac friendly.
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ElliottB Inner circle 3250 Posts |
So, I’ve run into some technical difficulties and am hoping that someone on the board can help me find a solution.
The e-book currently includes three video files embedded in the PDF. I would also like to include three extra Mac friendly files. I have two hurdles to overcome: 1. I no longer have the original video files on my hard drive. So, I have to somehow extract them from the Switchcraft PDF. But I can’t seem to figure out how to do that. 2. Once I extract the files from the PDF, I need to figure out how to convert them to a Mac Friendly format. Does anyone have any thoughts or advice on these matters? Thanks again, Elliott |
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Jinx13 Regular user Toronto, Ontario 119 Posts |
I have one of the files extracted, that is no problem. I am currently working on locating a good piece of software to convert to MOV format which should be Mac friendly
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ElliottB Inner circle 3250 Posts |
Wow! You're fast!
I just PM'd you (before seeing this post.) Thank you so much for your efforts. Elliott |
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Rocketeer Special user Westchester, NY 965 Posts |
I don't know about the videos but in case any Mac users have complained about viewing the PDF in the Mac preview app tell them to try Adobe Reader. Worked for my company.
Rocky
I'm selling my hardcover autographed limited edition copy of Jerome Finley's "Thought Veil"
PM me for info. |
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ElliottB Inner circle 3250 Posts |
Thank you so much, Rocky. It is only an issue for the three videos. I was told that everything else runs fine on the Mac.
Mr. Mindbender posted one solution for the videos here: http://www.themagiccafe.com/forums/searc......=6154201 However, my customer felt that the solution required the use of too much hard drive space. So, I would like to just bundle in some Mac friendly videos. Thanks again, Elliott |
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Jinx13 Regular user Toronto, Ontario 119 Posts |
Elliott, you should have all the videos waiting for you in your email...
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ElliottB Inner circle 3250 Posts |
Thank you so much!!!
I just sent the files to a Mac owner for testing. I really appreciate your help! Elliott |
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bevbevvybev Inner circle UK 2672 Posts |
I'm mac all the way and have to use Adobe Reader to see the embeds. It's not a big deal because AR is free.
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ElliottB Inner circle 3250 Posts |
The email I got from the Mac user said he definitely couldn’t watch the videos on pages 247, 390 and 400 (without using Mr. Mindbender's fix.)
I’m confused. If I had the extra cash, I would buy a Mac. |
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bevbevvybev Inner circle UK 2672 Posts |
Hadn't found those ones! (You can lose a small child in there)
So I can confirm they don't work for me either, even in Adobe. |
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Allan Kardek Regular user Toronto 194 Posts |
If the videos are in WMV format, Mac users might need to install Flip4Mac for quicktime plugin http://download.cnet.com/Flip4Mac-WMV-Pl......679.html
If that doesn't work, you can convert the videos to Flash (FLV) and it should work on a Mac with Adober Reader v9 and up Hope this helps, Allan |
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ElliottB Inner circle 3250 Posts |
Thank you, Allan. I was told that Flip4Mac would not work for files embedded in a PDF. My tentative plan is to deliver the Switchcraft book as usual, but accompanied with three additional Mac friendly video files, possibly in MOV format. Once it is set up, I’ll notify existing Switchcraft owners, just in case any Mac owners want the videos. At least that’s the current plan.
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Allan Kardek Regular user Toronto 194 Posts |
What version of Acrobat are you using to embed the videos? If it's version 9 and above, the flash video will work for both PC and Mac
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ElliottB Inner circle 3250 Posts |
Unfortunatlely, I think it's version 7.
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bevbevvybev Inner circle UK 2672 Posts |
To be honest, I'd prefer that the movie files were separate anyway, because no matter what reader you're using it makes the pdf file huge and a bit clunky. I think there's a way you can link to the files from the pdf that live in the same directory, so you can simply 'launch' them from the pdf.
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Alan M Elite user California 433 Posts |
Hi Elliott,
Thanks for taking the extra steps to make the videos available to us Mac users, Alan |
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Jinx13 Regular user Toronto, Ontario 119 Posts |
Elliott, if you would like me to send you the the WMV files I extracted just let me know. Perhaps sending all 6 movies (3 MOV and 3 WMV) along with the PDF could work. This would then make it easier if anybody is reading Switchcraft on an ereader. Just a random thought
David J |
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ElliottB Inner circle 3250 Posts |
Thank you so much, David.
I could definitely use those WMV files (although I will probably leave them embedded in the PDF, as I think they are pretty cool that way.) Thanks again. Elliott |
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