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The Magic Cafe Forum Index » » Up in smoke! » » Inferno striker (0 Likes) Printer Friendly Version

Michael Peterson
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Inner circle
is where I'm trapped, because of my
4069 Posts

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Does anyone perhaps have one of the strikers for an inferno? Mine has broken on all 3 that I have bought.Being that the strikers have a tendency to break or not work properly at times, I'm hoping that maybe someone has one they might be willing to part with?

I have contacted Jim Pace about twice over the past year about this & he reads my messages, but does not reply. I don't want to have to buy a whole new unit, the thing broke after a very short period of time & I would have thought Mr. Pace would have helped.


Thanks,
Mike
dreamadream99
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Regular user
Central Alberta, Canada
137 Posts

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I just poked around a bit, and it turns out that inferno is not Jim's product. It was a cheap immitation of his Inviso-Torch. That may explain his unwillingness to assist.
Michael Peterson
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Inner circle
is where I'm trapped, because of my
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Oops, my mistake!

I meant the inviso torch



Mike
dreamadream99
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Regular user
Central Alberta, Canada
137 Posts

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Then I don't know. Jim has a reputation for being very good about customer service.
Jim Pace
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V.I.P.
Portland Oregon
556 Posts

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I do not mean to be an ass regarding the INFERNO. A little frustrated one day I decided to not answer any more emails regarding the repair or exchange of the Inferno. There have been many, and I do not want to support them in any way.

Regarding Ichazod....Sorry for the NO REPLY.
If you want to send it to me then I can place a new brass striker on it.
Send it soon as I will be leaving for Europe next month and I am busy getting things prepaired.

Jim
"The drum that beats the loudest is always the most hollow."
dreamadream99
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Central Alberta, Canada
137 Posts

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I had a feeling if Jim knew that it was his product, and not the cheap knock-off, that he would help you in his customary manner. Way to go Jim. There's a reason so many Café` members are so supportive of Jim. He has a reputation for solid products, and solid customer service.
Michael Peterson
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Inner circle
is where I'm trapped, because of my
4069 Posts

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Thank you Jim, sorry for the mix up. Could you please let me know what address to send it to?

Thank you,
Mike
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