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The Magic Cafe Forum Index » » Penny for your thoughts » » Lybrary.com Help (0 Likes) Printer Friendly Version

teejay
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Inner circle
Liverpool, UK
1832 Posts

Profile of teejay
Hi
I ordered a copy of Magicseen ebook on Monday a.m. They acknowledged payment
but I have not heard from them since. I sent an email yesterday but have had no reply
Does anybody know how long they take to process an order?
:)
dunlop
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Loyal user
Norwich, UK
201 Posts

Profile of dunlop
There should be a link to your ebook in your account page on the Lybrary website.
Check it!
;)

Cheers,

Nicolas.
Chris
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Inner circle
lybrary.com
1163 Posts

Profile of Chris
Teejay, under which name did you order? Your handle doesn't tell me who you are. Sometimes people sign up with incorrect or bouncing emails and then I can't even contact the customer. These customers also don't get any of the automatic order updates etc.

For all these questions it is best to:
1) Check that your contact information is correct in your Lybrary.com account, particularly the email.
2) Email me directly at wasshuber@lybrary.com or PM here (sometimes emails get lost or land in a spam folder.)
Lybrary.com preserving magic one book at a time.
CAROLINI
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Special user
607 Posts

Profile of CAROLINI
The service at the Lybrary is excellent. Could be a communication problem.
Floyd Collins
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Inner circle
Ohio
1633 Posts

Profile of Floyd Collins
Quote:
On 2008-07-10 13:28, CAROLINI wrote:
The service at the Lybrary is excellent. Could be a communication problem.


I agree everything has been flawless that I have orderd there.
No one said it would be easy, or did they?

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http://www.collinscomedymagic.com
Ken Dyne
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Inner circle
UK
2269 Posts

Profile of Ken Dyne
Here here! Amazing service
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ALEXANDRE
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Inner circle
3009 Posts

Profile of ALEXANDRE
Lybrary.com is the only place in the world I have chosen to carry all my eBooks.

Excellent service all the way around.
teejay
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Inner circle
Liverpool, UK
1832 Posts

Profile of teejay
Hi Chris
Thanks for the help with my problem. I have the book now and I'm enjoying it
:)
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