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The Magic Cafe Forum Index » » Latest and Greatest? » » Shmoke by Alan Rorrison (0 Likes) Printer Friendly Version

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Bundleofstix
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Mine also has arrived, I found it in my mail box early this morning. I must say I was really quite relieved and happy done with all of this. Only one problem.....it doesn't WORK! : ( And just when I thought I was done with this whole ordeal....

It seems to be a problem with the battery. I've had it plugged in the charger now for 6 hours, and it still doesn't work at all. How long does it take to charge? Even if it's not enough to fully charge it, you would think that 6 hours would charge it enough to at least work. I suppose it could also be a problem with the charger, but the green light turns on when I plug it in, so I really think it's most likely a problem with the battery. I'll leave in the charger longer to see if anything happens, but I'm doubtful. If it doesn't work by the time I get back from work, then I'm assuming it must be defective.

Hopefully Theory11 will be willing to replace it (assuming it really is broken/defective), I really would rather they ship it to me instead having to go through the whole ordeal of having Alan ship it to me and having to wait weeks for it to arrive (the whole time hoping that it actually does arrive). I didn't get it directly from Theory11 (it had to go through Alan first), but it is their product and they should be responsible for quality control issues.

Hopefully I won't have to wait another 4 months to get this resolved.
Alan Rorrison
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It takes about an hour to charge mate. Just contact the support like normal at theory 11 and they will replace it for you bud..
Bundleofstix
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Okay thanks.
Alan Rorrison
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Any one else want the iPhone app ?
GODSQUAD
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Sure!
God Bless
magicmike30
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What does the app do?
Magician, Mentalist, Entertainer.

www.mikebelieve.com
MikeOB
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Yes the iphone app would be great.

Mike
Alan Rorrison
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It's just a different presentation to use with ur gimmick
magicmike30
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Alright sounds good. App me up;)

magicmike30
Magician, Mentalist, Entertainer.

www.mikebelieve.com
Ken Lam
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It is possible to tell me what the app does (even though that I only own Smoke but I don't have an iphone)? Maybe it can inspire us to come up with other presentation (without an iphone)
LankyHobo
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Yes I would also like the iPhone app please.
BHart24
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I received my Smoke package a couple of days ago, and have been having fun with it since. Thanks so much for your perseverance with this whole thing Alan, and I hope that you never have to deal with anything like this ever again!
Alan Rorrison
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Cheers man
Just happy you guys have it
Nadzri.Harif
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Quote:
On 2010-09-23 10:50, Alan Rorrison wrote:
ALSO. Eli, no need to apologise I just wish all this was sorted sooner but I'm happy you have it and I'm glad you like it.... If any of you guys have an iphone feel free to hit me up for a wee free app you can use with smoke..


Alan


yo al,

hit me up with some app love. Nadzri_@hotmail.com

:)
Nadzri.Harif
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Quote:
On 2010-09-24 14:19, Bundleofstix wrote:
Mine also has arrived, I found it in my mail box early this morning. I must say I was really quite relieved and happy done with all of this. Only one problem.....it doesn't WORK! : ( And just when I thought I was done with this whole ordeal....

It seems to be a problem with the battery. I've had it plugged in the charger now for 6 hours, and it still doesn't work at all. How long does it take to charge? Even if it's not enough to fully charge it, you would think that 6 hours would charge it enough to at least work. I suppose it could also be a problem with the charger, but the green light turns on when I plug it in, so I really think it's most likely a problem with the battery. I'll leave in the charger longer to see if anything happens, but I'm doubtful. If it doesn't work by the time I get back from work, then I'm assuming it must be defective.

Hopefully Theory11 will be willing to replace it (assuming it really is broken/defective), I really would rather they ship it to me instead having to go through the whole ordeal of having Alan ship it to me and having to wait weeks for it to arrive (the whole time hoping that it actually does arrive). I didn't get it directly from Theory11 (it had to go through Alan first), but it is their product and they should be responsible for quality control issues.

Hopefully I won't have to wait another 4 months to get this resolved.


Same thing happened to me mate.

I sent a ticket to T11 already about my unit. hopefully they can hook us up.

-Nadz
Alan Rorrison
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U got the app love mate
Vorezo
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I got Smoke from T11. Can I have the app too? ric-2-32@hotmail.com

Thanks
Eric
Alan Rorrison
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Got ya mate enjoy
Vorezo
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Sweet thanks! Il check it out tomorrow!
Acemagic1
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Alan, hit me with the app as well! : )

acemagic@sbcglobal.net
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