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Hilksha New user Melbourne, Australia 10 Posts |
I just bought a brand new Electric Touch from penguinmagic. I can not get the battery compartment open. Any suggestions on how I can get it open? Anyone else had the same problem? I've sent an email to Mesika but so far no reply.
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Paul.W Veteran user 338 Posts |
Unbelivable!
paul.w from israel |
Owen Mc Ginty Special user not a stupid user, a special user. 533 Posts |
This seems to be Mr. Mesikas Profile on the Café:
http://www.themagiccafe.com/forums/bb_pr......er=32154 There was a thread on the subject of his customer service only a few weeks ago, he seemed to want to help out disgruntled customers, try dropping him a message vÃa PM or check out the thread for the two email addresses that he listed: http://www.themagiccafe.com/forums/viewt......forum=15 good luck!
If you never fail, you're not trying hard enough.
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Rafael The Master Hypnotist Elite user South East Asia 498 Posts |
I just got two unit of my "Electric Touch" and One unit of My "Tarantula" repaired by the little "oompa-loompa" from the Mesika factory
you can reach them at: mesika@mac.com tell them I sent you there, usualy a lad name Danny will reply your mail, drop him your mail, since I just got my mail answered on the 18th of August, so far they are very helpful and the Customer Service is Top Notch or their website: http://yigalmesika.com/index2.html Good Luck ...
The BIGEST Room in the world is the Room for Improvement
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Hilksha New user Melbourne, Australia 10 Posts |
I emailed the mesika@mac.com address and Danny responded. He let me know that I could try and pry and force it open and that if gets broken I can send it in and get it replaced. I was finally able to get it open after about five minutes but I broke the lid off in the process. I found the customer service to be excellent and my emails were responded to with a day or two. I never got any reply from the email address I got with the product though.
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