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MaxfieldsMagic Inner circle Instead of practicing, I made 3007 Posts 
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Quote:
On 2012-02-26 14:03, Roland Henning wrote: Unethical? Unethical would be if they made promises knowing in advance that they couldn't deliver. It's waaaay too early to drop the "unethical" accusation. Maybe "irregular" would be a better word. Or, perhaps, "innovative"?
Now appearing nightly in my basement.
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Magic_engineer New user Plymouth, MA 66 Posts
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I think the fundamental issue here is whether you are subscribing to Real Secrets as a business decision or as entertainment. I am an amateur and so the risk is low. If I had to justify the decision based on return for my business, the answer would be different. If someone who worked for me brought this to me as a business opportunity - I would be horrified. But as for spending money on a hobby, I am happy to subscribe and risk the amount. I would never make a business decision without knowing the people involved.
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Zombie Magic Inner circle I went out for a beer and now have 8733 Posts
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Unethical is "lacking moral principles". That doesn't describe them. 2 people said they paid and asked for their money back and they got it. I wish all the people that ever owed me money conducted themselves that way.
I admit, I at first balked at the goofy launch. It's not 1966 and we aren't teenagers. But people we know and respect aren't just offering material, but endorsing it live at lectures and conventions. I'd say they are putting their reputations on the line. Come April, if the magic received is incredible, no one will care who is behind it. Will everyone love it? Some people don't like Tarbell. They think It's too dated. Then they get fooled by something in it and they still don't like it. lol. I'm in for the fun, goofy ride. |
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Judah Vee Special user of the JV Naughty Vanish.... 877 Posts
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I don't think that it matters a lot who is involved. I was in from the get go and am excited. But even well known people can be disappointing. There are several of us who ordered from a Magician who runs around on four legs, that more then a YEAR later, still have not received anything. But even that bad experience did not stop me from subscribing. Its a risk, I have the expendable income, I can cancel, I am in.
And , No offense to the skeptics, but we get it. And your warning is noted and helpful. I imagine anyone who takes the time to read these 8 pages will be informed and warned. But reiterating the same thing over and over? We get it. -J-
I don't care how fast or slow you are.... As long as I am faster.. -J-
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writeall Special user Midland, Michigan 930 Posts
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Not to worry if you miss the boat on this one. If they are really good, and really secret, it won't be long before someone alters the best effects a little and puts them out on a DVD.
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billmarq Special user State near Arizona 570 Posts
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Here is new wrinkle. I finally decided to give it a go. Not long after signing up and paying with Paypal, I went into my account and cancelled the auto-renewal payment for next year. I later received an email stating that my "membership" would not be activated unless I reinstated the automatic renewals. Apparently several others have received the same notice, as is being discussed on the Genii forum. At this time, Mr. Kaufman, who has also signed up with Paypal and also cancelled the automatic renewal function, has NOT received the notice. This hints at selected enforcement of a "rule" that was not explained beforehand.
I was willing to give this a try, but I am now confused and upset. It remains to be seen whether or not they accept my payment. They say it won't be accepted until I comply. My cautious optimism is rapidly deflating. Maybe I should just buy a really good book.
Honi soit quit mal y pense.
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insight Inner circle 3095 Posts
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I just think it's sad that Real Secrets is getting such a lukewarm response, one filled with skepticism. I believe this thread was started to begin the hype and excitment. It's created just the opposite. Does anyone else feel sorry for Real Secrets?
Regards, Mike |
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MagicBrent Inner circle 2709 Posts
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I too wasn't aware that I was signing up for automatic renewal.
However, I anticipate liking this and will hold off before I cancel |
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Cameron Francis V.I.P. 7043 Posts
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I'm still excited and I know many other people who are too. Why would anyone anyone feel sorry for Real Secrets? This thread isn't some sort of barometer for how well Real Secrets is doing. The Café is popular but there's a great big world beyond it. From what I can tell, Real Secrets is doing just fine.
Regarding the automatic payment: Couldn't you just cancel next year before the next payment was due? If I don't like it, that's what I'm going to do. Or are you talking about the monthly thing?
MOMENT'S NOTICE LIVE 3 - REHAB REDUX - The Real World T&R Out Now! https://www.penguinmagic.com/p/20382
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Mr. Mystoffelees Inner circle I haven't changed anyone's opinion in 3623 Posts
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Quote:
On 2012-02-27 09:22, Cameron Francis wrote: You had me convinced, Cameron, and now this idiocy with automatic renewal. I have been burned on that before. The waiting may be a good idea, but at what point can they put through your "renewal", next week? Why does something that should be as you said "fun" be so otherwise?????? Jim
Also known, when doing rope magic, as "Cordini"
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silverking Inner circle 4573 Posts
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It's all very easy to understand, as the Real Secrets "guy" stated it as clearly as it could possibly be stated in one of his posts to this very thread.
If you (the customer) don't want to play exactly by their rules, then Real Secrets doesn't want you on board with them. Automatic renewals, secrecy, no public explanations of effects, etc........it's all part of the package. If you're game, you'll probably have some fun........if you're against any part of it, they don't want you in the first place!.......everybody's a winner. |
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Ray Chelt Special user Changing the world with my 988 Posts
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Quote:
On 2012-02-27 09:57, silverking wrote: Whatever happened to "Customer is King" ? Essentially this team want everything their own way and the balance is the effects that you get-- which nobody has a clue about. If I may make a comparison with a mentalist act this feels very much like pulling out the more "suggestible" spectator who will play along. Well no, not with this spectator -- my views are firmly in the the camp that if I am paying them then they do what I the customer want and if they don't like it then I don't want them on board. You are being inherently daft if you think you should be kow towing to Real Secrets -- they want your money its they who should be pulling out all the stops to meet the needs of their customers. |
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Cameron Francis V.I.P. 7043 Posts
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So those of us who signed up are daft...?
MOMENT'S NOTICE LIVE 3 - REHAB REDUX - The Real World T&R Out Now! https://www.penguinmagic.com/p/20382
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Zombie Magic Inner circle I went out for a beer and now have 8733 Posts
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Well, I have to say something about this. Now we have Automatic renewals, secrecy of who they are, no public explanations of effects...
WHAT GREAT FUN! Magic has been a bit dull the last couple of years. Now we have this thrown at us and it has the internet buzzing. Come and take a leap of faith and join the fun. |
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silverking Inner circle 4573 Posts
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Quote:
On 2012-02-27 10:12, Ray Chelt wrote: You're not a customer, you're just rambling on about something you're not involved with. |
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RNK Inner circle 8276 Posts
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[quote]On 2012-02-23 23:54, Xiqual wrote:
Why would they freeze your friends account GaryLee? I use Paypal all the time and have filed a few complaints. They only freeze your account if you are being complained about. Anyway, $144???? Is the economy that bad? The whole "OH the site is not secure!!!" thing is just too silly. James ps GaryLee, you sure do sound like Gospel Dan. Quote:
Actually the economy is pretty bad. Our company is hurting- since 2009 have not had a raise, yet gas prices along with food and utility prices all have gone up. Everything is going up except for workers pay.... So, I would have to say- yes the econmy is pretty bad right now.....
Check out Bafflingbob.com
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Chessmann Inner circle 4178 Posts
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"Whatever happened to "Customer is King" ?"
I think that applies much more to people who are trying to earn lots of money, build a business, etc... Selling magical products does not generally produce great amounts of money for their creators (I hear this stated quite a bit), so it may be that the motivations for putting out Real Secrets is less to do with making money. The names involved probably don't see Real Secrets as a cash cow, or something that they need to do. If that is true, then "the Customer is King" is not going to be such a high priority as it might in other lines of business.
My ex-cat was named "Muffin". "Vomit" would be a better name for her. AKA "The Evil Ball of Fur".
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Xiqual Inner circle Upper left quadrant 4937 Posts
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RNK,
I am truly sorry to hear that. Hopefully, things will correct in the not too distant future. James [quote]On 2012-02-27 11:12, RNK wrote: Quote: On 2012-02-23 23:54, Xiqual wrote:
Still with the Chinese circus
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RNK Inner circle 8276 Posts
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Thanks James! Me too....
RNK
Check out Bafflingbob.com
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Ray Chelt Special user Changing the world with my 988 Posts
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Quote:
On 2012-02-27 10:49, Cameron Francis wrote: Not at all Cameron -- what I am saying is that you are paying for goods here and I think it would be daft to let the supplier hold the upper hand in everything. They need your money more than you need their membership. |
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Posted: Feb 26, 2012 11:23 pm 
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