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The Magic Cafe Forum Index » » From Soup to Nuts » » Shipping and "Handling" (0 Likes) Printer Friendly Version

Martello
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Loyal user
Catskill Mountains
268 Posts

Profile of Martello
Two weeks ago I placed an order for the New Harry Anderson book on the Magic Square from Hank Lee. After 10 days and $9.95 charge for shipping, I called to see what was taking so long. After all, $9.95 usually is more than Priority Mail from this location. I called to see what was happening and they said "It was shipped today".
They had no clue why it took so long. When I asked the post office what it would cost to ship this box back to Hank Lee, they told me $2.25. I called Hank Lee (or whatever his real name is) again and asked for an explanation. They told me that "handling" charges made up the remainder of the order.
I am now assured that this will be the last time I order anything from this dealer again. In light of this outrageous handling charge which no other dealer charges as well as recent revelations in the media, I would caution anyone to question what they are being asked to pay for shipping.

Arthur
MagicSanta
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Inner circle
Northern Nevada
5845 Posts

Profile of MagicSanta
That Hank Lee should be arrested!
Dougini
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Inner circle
The Beautiful State Of Maine
6955 Posts

Profile of Dougini
Errr...MagicSanta, stand by...the way things seem to be going, that might happen! PayPal cut him off? I've heard some sad news from that direction...Smile

Doug
Larry Barnowsky
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Inner circle
Cooperstown, NY where bats are made from
4866 Posts

Profile of Larry Barnowsky
I charge within a few cents what it costs to ship the product. I don't even add in the cost of the padded shipping envelopes, mailing labels, or the plastic I seal each book with. Handling charges are like bank and airline fees, a way to enhance their profits.
For example, my latest book, The Book of Destiny, weighs 3 1/2 pounds. It costs me $3.92 to ship it Media Mail with tracking. I charge $4.00 for the shipping. If they want it Priority mail it costs me $10.85 and I charge $11.00. For International Priority mail I charge for that book $17.00 which is the same as my cost. I think it's good business to treat your customers fair. I have found they become repeat customers.

Larry

:readingbook:
nathanernest
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New user
80 Posts

Profile of nathanernest
Larry, you charged me $50 to ship your books to Australia last year. Just saying.
---------
Nath
Ray Bertrand
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Inner circle
Ottawa, Ontario
1423 Posts

Profile of Ray Bertrand
IBM Ring 2100 (International has recently reported that Hank Lee is being investigated for fraud. It is a sad state of affairs when the people we rely on for our supplies don't produce. It has been stated in an earlier post;; "We are a small community"... word gets around real fast.

Ray
Mentalism in Ontario.
Larry Barnowsky
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Inner circle
Cooperstown, NY where bats are made from
4866 Posts

Profile of Larry Barnowsky
Quote:
On 2012-04-17 22:06, nathanernest wrote:
Larry, you charged me $50 to ship your books to Australia last year. Just saying.


Nathan,

I checked my records and you ordered 3 books (about 8 pounds weight) which were shipped in a Flat Rate Medium Priority Mail Box. At the time my cost was for shipping was supposed to be $43.00 but the PO raised the price to $45.50. I charged you $33 for the shipping as a discount which I quoted you in an email from 10/3/12 which saved you either $10 or $12.50 depending on how you look at it. I'm not sure where the $50 figure came from but I assume you made an honest mistaken in recalling the amount. Your order also included some free bonus items.

By the way, the price today for the same parcel to Australia is $48.

Larry
Larry Barnowsky
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Inner circle
Cooperstown, NY where bats are made from
4866 Posts

Profile of Larry Barnowsky
Correction:

the email was 10/3/11

Larry
King14
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Loyal user
253 Posts

Profile of King14
Ordered a DVD from local dealer.£2.95 for first class delivery,when package arrived cost was 92p.I think most dealers a ripping customers off on P+P.Also lot's of new release magic is far to costly for what you are getting.
CardMaker
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Inner circle
Ludwigsburg/GERMANY
1063 Posts

Profile of CardMaker
Handling:

- a padded envelope @ EUR 0.30 (average)
- a printed address label @ EUR 0.10
- an inner packaging for the product(s) itself
- the doing of printing the label
- the driving to the post office
- the partly covering of PayPal fees @ EUR 0.85 (average)

and still only EUR 4.00 for s&h where the post stamp alone is EUR 3,45

But that's just my 2 cent - which customers have NOT to pay ;-)

Bernd
CardMaker/Bernd Maucksch
Finest gaffed cards for magicians
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