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The Magic Cafe Forum Index » » Latest and Greatest? » » Ánima by Michel & Vernet Magic (0 Likes) Printer Friendly Version

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MaxfieldsMagic
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OK, mine broke already. Dang. And I was pretty careful about following the tips to prevent extra stress on the gimmick.

Now time to test Vernet's customer service.
Now appearing nightly in my basement.
MaxfieldsMagic
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Never heard back from Vernet on the first email I sent on this. Just sent another.
Now appearing nightly in my basement.
Jamie Ferguson
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Alba Gu Bràth
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Gosh, that's poor customer service.

Please keep us up to date with happens from this point on.
When the chips are down, the duvet is uncomfortable.
MaxfieldsMagic
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Nothing. I'll give it one more shot.
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Jamie Ferguson
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That is appalling!
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Don Dasher
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Quote:
On 2013-02-03 20:11, MaxfieldsMagic wrote:
OK, mine broke already. Dang. And I was pretty careful about following the tips to prevent extra stress on the gimmick.

Now time to test Vernet's customer service.



I wouldn't expect a call back from Vernet unless you bought it from them.

DD
MaxfieldsMagic
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DD - you may be right, but I'm not sure why they would expect a dealer to absorb the cost of fixing their gimmick. I bought this from Penguin, and am pretty confident that they'd make it right if I contacted them, but then it really wasn't their fault.
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JackMagic
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I wonder what would happen if you purchased from WMS ?.

Considering they called this a worker of the week !
The Magic Cafe Forum Index » » Latest and Greatest? » » Ánima by Michel & Vernet Magic (0 Likes)
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