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The Magic Cafe Forum Index » » Latest and Greatest? » » TED KARMILOVICH PENGUIN LIVE (20 Likes) Printer Friendly Version

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Steve Suss
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I did not see the entire lecture but from what I saw it was excellent. The effects taught were very strong and yet technically very simple to perform. He is a good teacher with a very pleasant personality. If you are looking for some strong material to add to your repertoire as well as good sound advice you can't go wrong with this lecture.
Sensio
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I promise I won't exceed
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O M G !!!
SENSIOPAD - Finest Peeking Technology

K N O C K O U T M E N T A L I S M . C O M
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Michael Dustman
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Impossible Princess was a great effect.
overflow
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Still not online ?

Thanks
Iain Moran
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Quote:
On Nov 3, 2014, overflow wrote:
Still not online ?

No, not yet. It seems to be quite random with these. Sometimes they're up within just a few short hours, while others it's much longer. Doesn't seem to make any difference if the lectures are extra long or not.

I personally think that sometimes they start processing the files straight after the lecture, while others they leave it until the next morning.
Adam Paul
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Perhaps we should all bombard Penguin's customer service. It would soon appear, lol.
Iain Moran
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Quote:
On Nov 3, 2014, Adam Paul wrote:
Perhaps we should all bombard Penguin's customer service. It would soon appear, lol.

I've already contacted them. They just said it will be up sometime today.

I imagine that Acar will be following this thread and may respond and let us know what is happening?
sbays
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As much as I love Penguin, this is one area where I wish it could be more consistent. Their page still says "Immediate Download" when you buy a lecture. It should not say that UNTIL it is ready for immediate download. I wish they could find a way to expedite doing whatever they have to do to get these online much faster than they do. It's just a small gripe. Penguin has always been great to do business with.
"Opportunity may only knock once, but temptation leans on the doorbell."
Blindside785
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I helped bombard, they said probably within an hour.
rasp
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Come on Penguin, chomping at the bit here!! Smile
Trevah Whateva
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Sorry for the delay, guys! We experienced an upload issue and are are fixing it right now.

We're also working on a better and quicker way to upload the lectures in the future which will should minimize the wait time.

We've received such great support from all of you on our Penguin Live series and we REALLY hate to disappoint in any way. Rest assured, this is a priority on our end and the file will be available very soon.
Szymon Krzysztoszek
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Do you mean it will be available in 10 minutes or I should go sleep?
Acar
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Sorry, Szymon. The problem today was that the video file had some corrupt bits and was causing our video processing server trouble. With our team in London right now, I'm re-encoding it and it should be up soon, around mid-night.

I hate cutting it so close to our "under 24 hours" goal, but on the bright side, I think we may just make it!

The lecture was fantastic and I hope you walk away feeling it was worth the extra wait. Thank you all so much for your patience and support.
Steve Suss
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Quote:
On Nov 3, 2014, Acar wrote:
Sorry, Szymon. The problem today was that the video file had some corrupt bits and was causing our video processing server trouble. With our team in London right now, I'm re-encoding it and it should be up soon, around mid-night.

I hate cutting it so close to our "under 24 hours" goal, but on the bright side, I think we may just make it!

The lecture was fantastic and I hope you walk away feeling it was worth the extra wait. Thank you all so much for your patience and support.


On the bright side it's definitely worth the wait. Great job by Penguine giving us acces to such a great lecture.
Adam Paul
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Would have been nice to know this earlier, Acar.

When there's issues in future, please don't leave your customers in the dark. Some of us in Europe have been waiting up to watch this - its now midnight. We'd have done things differently if we'd have known this.

This is not the first time this has happened and it doesn't help when all your team say is, it will be up today.

As someone said earlier on this thread, its the inconsistency that baffle us. Sometimes its ready just a few hours after the lecture, yet others its closer to 24 hours. Why the big difference?
Acar
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Adam, I'm so sorry to keep you or anyone else up waiting for us. That's the last thing I want.

Our goal is always to get it up within 24 hours. And while it will be, I'm sorry for the lack of faster answers. A version of it will be up within a few minutes here, with a higher quality one up in a couple more hours.

Why is it inconsistent?

It's *usually* one of 2 reasons.

1. It was so long that the file needs to be re-compressed because it exceeded file upload sizes.
2. There was a couple bad bits in the file and it needs to be re-processed.

But today's delay was an even more unlikely thing. It started with #2 (reprocessing necessary), but since our entire studio team was in London or on planes (preparing for our series of lectures this week) our response times were slower. Again, I'm really sorry you stayed up waiting, and I'm working as fast as I can.

Thank you again for all your support.

Posted: Nov 3, 2014 07:36 pm The lecture is now available for download.

To get it up as quickly as possible, I did 2 versions. The one up there now is slightly lower quality, and a higher quality one is going up in about 1 hour.

Thanks again for all your patience, everyone!
Mr. Mindbender
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Acar, thank you! Being able to watch so many great mentalism lectures is a real treat. It's appreciated more than you know.
Acar
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Mr. Mindbender, thank you for that. We're trying to set the bar higher every day. We really listen to all the feedback, good or bad every time.

Thank you all again.

PS: The high-quality version is now available for download.
sandsjr
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I agree. Penguin rocks, thank you for making these great lectures available to us all. Much appreciated!
Stunninger
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Acar, I absolutely love Penguin. The lectures are wonderful. Ted Karmilovich was especially wonderful Smile

But in general, Penguin has phenomenal customer service, and is always my first choice when looking for mentalism and magic books, DVDs and related items. You team is the best.

Nov 3, 2014 10:48 pm One of the best parts of Mr. Karmilovich's lecture were the insights he shared about his approach to doing Q&A. First he demonstrated one approach to Q&A (Two Bowl Q&A), then taught how he does it, and finally offered thinking about how his approach has evolved over the years and some of the key aspects of how it performs it today. A few of the subtleties were absolute gold.

Another highlight was how he thinks about clients and how he wants to make them feel. Clearly he puts a great deal of thought and effort into what he says and does in order to make the client feel good. Obviously I won't share any specific details. Watch the lecture!
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