On Aug 29, 2019, kissdadookie wrote:

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On Aug 29, 2019, RNK wrote:

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On Aug 28, 2019, kissdadookie wrote:

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On Aug 28, 2019, The Unmasked Magician wrote:
:rotf:

How dare you laugh! You are inviting the wrath of BOB. You know, the RESPECTED poster on here because someone knows his name, which is, BOB. BOB loves everything don'tcha know! Trololololololololol.

Boy, I must have really hit your defensive button. But if you were honest from the beginning in your ranting with Tom, people wouldn't now discredit everything you post. That's what happens when you pretend to be something your not. Sorry Tom exposed you and now all you have left is to lash out when you get an opportunity.


Bob

I was totally honest with him. This whole thing with Tom has been entirely one sided. He claims that I was making claims of who I was and what I do yet there's not a single instance where I had made such claims. I even referred him to the firm I'm at but he also wanted me to drop my name or give him my identity so that he could reference me and point to that FU2 thread which clearly is an absolutely ridiculous proposition if all he wanted was to hear it from an actual attorney DIRECTLY about copyright laws, thus this gives me clear indication that he may very well dox me just because he doesn't agree with me (more like he's upset that I didn't agree with him). We can take this to PM if you wish and I can detail exactly what transpired between me and him over PM (I've kept it all). You're the one that chases down my posts on this board to throw insults and slights at me so gtfo with your holier than thou nonsense.

1) I never claimed to be a magic creator or having been published. I even stated that I was not. Somehow even without me ever insinuating that I was, it's somehow me lying about it? How do I lie about such a thing if I never claimed it? It was Tom iirc that made that implication. I left that bit alone more or less.

2) I never claimed to be a attorney. You made that claim. So how can I have lied about it if I never made that claim?

3) With you lying about what I did or did not claim about who and what I do, it's you who is lying about me. Several times now, this is ridiculous and you need to stop. You have a problem with me, take it to PM instead of hounding me on this board like a troll.

On Aug 29, 2019, phanindhra wrote:
This device is ingenious in design and application, if you get the flawless piece. Unfortunately some or many of them from E, seems to be faulty as a result of bad QC.

On Aug 29, 2019, 252life wrote:
I used the console to type my email to E.
In case anyone’s interested, here is an exact transcript;

Hsbubb 7gh444 hsydbdj jkdndhkkkkk. Ksndhchc ix is Ibsbdun kkxbdhk
Hdhxjnk? Jndnknn mdjdhn kdjckkn.

Yudhyb idhdjkd

Tjshhg jzhxknf”

On Aug 29, 2019, The Unmasked Magician wrote:
Hey Pete, thanks for the update. One of the things that bugs me the most is that E won’t show all the reviews that are submitted. It’s been brought up several times in this thread. To me that is just completely outrageous and highly immoral. I cannot trust a company that pretends to allow customers to review their products but then selects which ones are shown and deletes others. What will E do about that?

On Aug 30, 2019, GeraintClarke wrote:

The magic Café is an echo chamber. The same people post over and over again about the same issues. It's easy to assume here that people are outraged. But overall, the truth is, they're not.


"Ellusionist is just faking that number."

It's not faked. 13 IOS refunds. 5 Android ones. I logged in and checked..... When people actually contact us officially, we're happy to replace defective units. However, upon US testing those defective units, a significant number of them turned out to be user error. Or the app wasn't functioning on their Apple 3GS phone from 2009. (Even Apple doesn't support this phone now.)



=======================
WHERE DO WE GO FROM HERE
=======================

Button presses seem to be a big issue and we are listening. I've just booked a train ticket for Pete to travel down to Mark's house in London. He's going to film an additional tuition video about troubleshooting problems with Console.

This should help users to either fix the way they're using the device, so it's perfect. Or to establish that it IS one of the rare defective units. Either from manufacturing error, or accidental damage in transit / by the user.

I wrote a blog on this, some people think it's fun to hate on a big, faceless company, but the 12 members of staff that work here are all people. We take days off, we have vacations (especially those with kids over summer) and we take breaks from NON-official work entities like social media & forums. (It's healthy to do so)

I remember earlier on in this thread when someone left a disingenuous comment about how I didn't get back to them.

I responded in just over 24 hours on a bank holiday Monday. (Memorial day) and they messaged me the day before (on a Sunday) and expected a response immediately. I don't work Sunday's.

When I didn't answer them on that Sunday, their immediate thought was to spread mis-information on this forum about our bad customer service or my 'lack of response'.

Context really matters and they'll be some people that will find any reason to specifically hate one person or one company. Regardless of the truth.

I've also viewed a lot of comments regarding the lack of case on this. In fact this 5 star review was left on our page yesterday from a buyer.


I know this new troubleshooting video from Mark & Pete will really help to answer any other queries and that's our top priority for next week.

Have a great weekend guys & gals,

- G

On Aug 31, 2019, Gaz Lawrence wrote:
I agree with 252life E are forgetting half the people who just don’t bother complaining and just accept it as one of those things and indeed stick it in the junk drawer . Meaning those reviews good and negative end up levelling themselves out and are infact a fair reflection generally Gaz 🙂

On Sep 1, 2019, GeraintClarke wrote:

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On Aug 31, 2019, Gaz Lawrence wrote:
I agree with 252life E are forgetting half the people who just don’t bother complaining and just accept it as one of those things and indeed stick it in the junk drawer . Meaning those reviews good and negative end up levelling themselves out and are infact a fair reflection generally Gaz 🙂

We have a 60 day money back guarantee on Console. I feel like this troubleshooting video from Mark and Pete (being filmed tomorrow) will help a lot of users.

Something bought for this much money should never end up in the magic junk drawer.

- G

On Aug 29, 2019, RNK wrote:

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On Aug 29, 2019, kissdadookie wrote:

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On Aug 29, 2019, RNK wrote:

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On Aug 28, 2019, kissdadookie wrote:

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On Aug 28, 2019, The Unmasked Magician wrote:
:rotf:

How dare you laugh! You are inviting the wrath of BOB. You know, the RESPECTED poster on here because someone knows his name, which is, BOB. BOB loves everything don'tcha know! Trololololololololol.

Boy, I must have really hit your defensive button. But if you were honest from the beginning in your ranting with Tom, people wouldn't now discredit everything you post. That's what happens when you pretend to be something your not. Sorry Tom exposed you and now all you have left is to lash out when you get an opportunity.


Bob

I was totally honest with him. This whole thing with Tom has been entirely one sided. He claims that I was making claims of who I was and what I do yet there's not a single instance where I had made such claims. I even referred him to the firm I'm at but he also wanted me to drop my name or give him my identity so that he could reference me and point to that FU2 thread which clearly is an absolutely ridiculous proposition if all he wanted was to hear it from an actual attorney DIRECTLY about copyright laws, thus this gives me clear indication that he may very well dox me just because he doesn't agree with me (more like he's upset that I didn't agree with him). We can take this to PM if you wish and I can detail exactly what transpired between me and him over PM (I've kept it all). You're the one that chases down my posts on this board to throw insults and slights at me so gtfo with your holier than thou nonsense.

1) I never claimed to be a magic creator or having been published. I even stated that I was not. Somehow even without me ever insinuating that I was, it's somehow me lying about it? How do I lie about such a thing if I never claimed it? It was Tom iirc that made that implication. I left that bit alone more or less.

2) I never claimed to be a attorney. You made that claim. So how can I have lied about it if I never made that claim?

3) With you lying about what I did or did not claim about who and what I do, it's you who is lying about me. Several times now, this is ridiculous and you need to stop. You have a problem with me, take it to PM instead of hounding me on this board like a troll.

Dude, you must be delusional. You are the one that posted about me here when I didn't even post. It's in line with your phony lying ways. Your just sour since Tom exposed you as a fraud when you didn't take him up on your OWN offer. Lol. How sad. I guess I would be defensive if I was exposed and backed down from my own offer that I didn't even honor. Though, I wouldn't back down from my own offer in the first place. Now your here polliting this thread. Wow.

On Aug 31, 2019, 252life wrote:
Plus, I suspect many people are like me that just don’t get around to returning products.
Even some expensive ones end up in the junk cabinet.
I wanted this to be reliable, and was quite the advocate initially, but that’s not the case anymore.
I use, and really like, the lottery effect. For me that still justifies the purchase.
I do wish the console was consistent and reliable, but it isn’t.

On Sep 4, 2019, pegasus wrote:

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On Aug 31, 2019, 252life wrote:
Plus, I suspect many people are like me that just don’t get around to returning products.
Even some expensive ones end up in the junk cabinet.
I wanted this to be reliable, and was quite the advocate initially, but that’s not the case anymore.
I use, and really like, the lottery effect. For me that still justifies the purchase.
I do wish the console was consistent and reliable, but it isn’t.

Does the lottery effect work for U.K. customers are you aware? I can’t remember the negatives, although I know there were a few.