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The Magic Cafe Forum Index » » Ever so sleightly » » RNT2: Outstanding Customer Support (6 Likes) Printer Friendly Version

mgcpwrs
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San Jose, CA
53 Posts

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Just a heads up. I emailed RNT2 from their website email form with a question about a set of cups I bought
about 9 years ago, and never took out of the packaging until this Christmas (family and other things sidetracked my magic).
Donnie of RNT2 wrote back the next day and blow me away with his offer to make things right for me.
Things are tight these days (which he did not know) and Donnie made my whole holiday!
Big thank you to him - he is a stand up guy.
Tom G
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2654 Posts

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That kind of customer service keeps people coming back.
equivoque
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684 Posts

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Good company, great adjustable chop balls.
TXKEVIN
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55 Posts

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Just purchased a cups and balls set and zombie ball from him. Great products and service!
Leo H
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Three thumbs up for Rings n Things. Donnie is wonderful!
kcmagic1
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Donnie is very knowledgeable and just a great guy to talk to and work with!
Designer of the 1000-G cups - the most durable cups in magic www.kristiancharles.com/1000-g
Blaine G
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Donnie is a stand up guy and provides great service. I had a long chat with him on New Years Eve trying to match a combo cup to a 40 year old RNT Copper Cups and Balls set. Alas it could not be done, but kudos for taking the time to explain why to me. Ended up buying a couple of chop cups and misc. accessories. Came fast. Faster than I expected as I still haven't the time to work with them yet!
Thanks Donnie
Blaine
Stephon Johnson
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Elite user
Razorback Country
477 Posts

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Always Wondered why RNT keeps a "Chopped Olive" ad on the Magic Café. For as long as I've been a member, they have been OUT OF STOCK.
It seems like a waste of money, or just revise the Ad to just be a general RNT Ad.

Anyway, just have been curious about that.

Blessings,
STEPH
WHAT IF you wake up tomorrow with ONLY the things that you THANK GOD for today?
Mad Jake
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All the voices in my head helped me make
2125 Posts

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Quote:
On Mar 20, 2020, Stephon Johnson wrote:
Always Wondered why RNT keeps a "Chopped Olive" ad on the Magic Café. For as long as I've been a member, they have been OUT OF STOCK.
It seems like a waste of money, or just revise the Ad to just be a general RNT Ad.

Anyway, just have been curious about that.

Blessings,
STEPH


Steph, out molds came in for the Olives we are releasing this summer. Each set of 4 come with 3 straight, 1 chopped.

-Frederick
For quality Paul Fox Cups spun on Danny Dew's Paul Fox tooling visit us at www.airshipmagic.com
Tom Fenton
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Leeds, UK (but I'm Scottish)
1457 Posts

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Oooh, I shall have a set of those when they are available.
"But there isn't a door"
Mad Jake
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All the voices in my head helped me make
2125 Posts

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Tom
Keep an eye on our FB page. That is where I make all the new release announcements. Hope all is well across the pond
with you and your family.

-Frederick
For quality Paul Fox Cups spun on Danny Dew's Paul Fox tooling visit us at www.airshipmagic.com
Tom Fenton
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Leeds, UK (but I'm Scottish)
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I do keep an eye on your FB page Frederick. Good stuff on there!

My family and I are all well, thank you.

Stay well, all of you,
Tom
"But there isn't a door"
The Magic Cafe Forum Index » » Ever so sleightly » » RNT2: Outstanding Customer Support (6 Likes)
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