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The Magic Cafe Forum Index » » Not very magical, still... » » A question for you computer experts (0 Likes) Printer Friendly Version

George Ledo
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Magic Café Columnist
SF Bay Area
2992 Posts

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I bought a new Win 10 gaming computer a bit back and haven't used it all that much, but today I wanted to download a huge 3d modeling program and hit a snag.

The internet connection is slow as molasses in January, and the computer keeps dropping it. We have a new modem/router from Comcast, and this doesn't happen on the other desktop, the laptop, the tablet, or the phone. First it wouldn't connect to the internet at all, then it kept dropping the connection, like the thing has a mind of its own.

So I'm wondering if it's Edge (I tried downloading Chrome, but didn't get anywhere with that), or the comm card, or Win 10 itself. I tried looking online, but obviously wasn't asking the right question or using the right terminology.

Any thoughts?
That's our departed buddy Burt, aka The Great Burtini, doing his famous Cups and Mice routine
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Jonathan Townsend
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Eternal Order
Ossining, NY
27252 Posts

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What does https://www.speedtest.net/ say about the connection?

Is your windows updated? (ie are there lots of updates downloading now and waiting to download?)

are you connected wifi or a network cable to your router?
...to all the coins I've dropped here
George Ledo
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Magic Café Columnist
SF Bay Area
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I'll give speedtest a run next time I'm on that computer, thanks. Assuming it lets me get on there.

The computer didn't say anything about updates, and all our devices are on WiFi. Cable wouldn't work because of the location of the modem and computer.
That's our departed buddy Burt, aka The Great Burtini, doing his famous Cups and Mice routine
www.georgefledo.net

Latest column: "Sorry about the photos in my posts here"
Wravyn
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Inner circle
2922 Posts

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Also in your settings, make sure that you do not have your connections metered.
wulfiesmith
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Inner circle
Beverley, UK
1189 Posts

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Did you manage to sort your problem?
George Ledo
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Magic Café Columnist
SF Bay Area
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Yes I did, thank you. Managed to get an Ethernet cable from the modem to the machine, and now it flies.
That's our departed buddy Burt, aka The Great Burtini, doing his famous Cups and Mice routine
www.georgefledo.net

Latest column: "Sorry about the photos in my posts here"
bentpenny
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Regular user
115 Posts

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If that's the case, you might want to check your wifi module and see if it needs replacing or perhaps upgrading. It might not be compatible in a way that it can fully take advantage of your router's wifi capabilities.
critter
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Inner circle
Spokane, WA
2615 Posts

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^Agreed, when mine did that I called the wi-fi provider and said "why am I paying for 10mbps(?) and my speed test shows 2?" And they upgraded my modem and provided a booster for free.
"The fool is one who doesn't know what you have just found out."
~Will Rogers
The Magic Cafe Forum Index » » Not very magical, still... » » A question for you computer experts (0 Likes)
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