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The Magic Cafe Forum Index » » Mentally Speaking » » Matthew Benjamin Creations (0 Likes) Printer Friendly Version

saturnkk
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Commerce Township, MI / Naples, FL
263 Posts

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Wasn't certain where to post this but I wanted to reach out here to see if anyone knows or can reach Matthew Benjamin?
https://www.matthewbenjamincreations.co.uk/


I purchased his Book Test Bundle almost 2 months ago and I still have not received the instructions for all 3 books. This has been a huge headache... Firstly, I received the 3 books without any instructions nor links to instructions. I emailed him and he said that he likes for people to try to figure the system out on their own first?!? I needed to perform this right away, not play games. Then a few days after I reached out he sent me one pdf and the password to another that was linked. The passwords, of course, did not work, after several days of back and forth, he had typed it incorrectly in the email. During this time he made some excuses about being on vacation and that I would get the 3rd and final instruction set (The Hound of The Baskervilles) when he got back from vacation in Scotland. I mean really?!? Now, nearly 2 months after my original order I am still emailing (probably 5 or 6 times at least) looking for the final instruction set. Unless there was some kind of unexpected tragedy, I don't see how this is okay. Even if there was one, why the heck didn't he send me ALL of the instructions when I ordered or at least with my package???

So anyway, I am hoping that perhaps either he or someone who knows him is on the Café so I can finally get the instructions. This seems odd and has been very frustrating!

This was the last I heard from him on 8/27:

Apologies for the delay in getting back to you, there's not much phone signal in upper Scotland!
Apologies for telling you it was the letter and not the second word!
I'm still in Scotland but returning on Monday so will send the file then when I have access to my laptop.
Regards
Matthew
John C
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Eternal Order
I THINK therefore I wrote
12600 Posts

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Too bad I kinda like the cryptid deck.
The ULTIMATE Routine Series: rebirth soon!
corindaman
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336 Posts

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How did you pay for this, if it was PayPal , is it too late too raise a dispute?
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