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Bohh Regular user Northeast Ohio 162 Posts |
Hi,
I just recieved The Art of Card Splitting DVD today, and from what I saw it looks great. However, I think I may have a faulty disc. At about halfway through the Acrobatic Cards Explaination the DVD hangs up and I'm told the disc is unreadable. Even through the menu system I can't access anything after that point on the DVD. Including the Tricks or Tools needed. I tried it in a few DVD players and still no luck. Has anyone else had this problem? Thanks, Bohh |
mattisdx Inner circle 1614 Posts |
Bad disk. Just happened to me with an Allan Ackerman disk that I'll be returning Monday
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niva Inner circle Malta (Europe) 2970 Posts |
Hi Bohh.
These things happen. I suggest you send an email to Eric at Magic Makers Inc. on eric@magicmakersinc.com He will surely send you another one free of charge. See you.
Yours,
Ivan |
Bohh Regular user Northeast Ohio 162 Posts |
Thanks Niva. I'll do that now.
Thanks for the help guys. |
Eric B New user 15 Posts |
Bohh,
Eric from Magic Makers Inc. here. Sorry about the problem on the Art of Card Splitting DVD. E-mail me your address and phone number and I will get a replacement DVD out to you right away.
Eric Bolander
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Bohh Regular user Northeast Ohio 162 Posts |
Hi Mr. Bolander,
I just recieved your email and sent you a reply. Though I forgot to include my phone. If you still need it let me know and I'll be glad to give it to you. Thanks again, Mike |
niva Inner circle Malta (Europe) 2970 Posts |
That's great customer service!
Yours,
Ivan |
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